Change Management Specialist

iShare

  • New York, New York
  • 5 days ago
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    Skills

    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Banking Servicesunmatched
    • Big Dataunmatched
    • Business Transformationunmatched
    • Change Managementunmatched
    • Cloud Computingunmatched
    • Communication Skillsunmatched
    • Consultingunmatched
    • Continuous Deployment/Deliveryunmatched
    • Continuous Integrationunmatched
    • DevOpsunmatched
    • Financial Servicesunmatched
    • IT Service Management (ITSM)unmatched
    • ITIL (IT Infrastructure Library)unmatched
    • Incident Managementunmatched
    • Information Technology & Information Systemsunmatched
    • Information Technology Consultingunmatched
    • Information/Data Security (InfoSec)unmatched
    • Leadershipunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Process Improvementunmatched
    • Reporting Dashboardsunmatched
    • Risk Analysisunmatched
    • ServiceNowunmatched
    • Startupunmatched
    • Technical Operationsunmatched

    Description

    Change Management Specialist

    Location: Buffalo, NY
    Work Mode: Hybrid – 3 days/week onsite
    Type: Full-time / Contract

    Key Requirements

    • 8+ years of IT Service Management / Change Management experience.
    • Strong ServiceNow Change Management expertise.
    • Experience with CAB, Change Enablement, Change Calendar, and Change Governance.
    • Strong knowledge of CMDB, CSDM, CI relationships, and ITSM processes.
    • Experience with ServiceNow Performance Analytics, dashboards, workflows, and reporting.
    • Strong ITIL knowledge; ITIL 4 Foundation required.
    • Experience with Incident & Problem Management integration.
    • Knowledge of DevOps/CI-CD change management and automation.
    • Strong analytical, communication, stakeholder management, and leadership skills.
    • Financial services/banking experience is preferred.
    • ServiceNow CSA/CIS-ITSM certification is a plus.

    Preferred Experience

    • Change automation / AI automation
    • ServiceNow ITSM
    • Risk and impact assessment
    • Change-related KPI reporting
    • Releasing audit-ready change records

    Contact

    Austin Soto:

    austin.soto@ishareinc.com


    Nicky Verma:

    nicky.verma@ishareinc.com


    Flexible work from home options available.

    Compensation: $50.00 - $60.00 per hour




    Numbers & Facts

    LocationNew York, New York
    Websiteishareinc.com

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