Best Practices, Business Analysis, Change Management, Coaching, Communication Skills, Consulting, Customer Support/Service, Fortune 500 Customers, Management Strategy, Metrics, Microsoft Office, Operational Support, Presentation/Verbal Skills, Problem Solving Skills, Project Execution, Project Lifecycle, Project Management Software, Project Planning, Project/Program Management, Risk Analysis, Risk Management, Strategic Accounts, Team Player, Technical Delivery, Willing to Travel, Writing Skills
Change Manager
This Change Manager position, reporting into Compass Group's Strategic Project department, offers a unique opportunity to gain exposure through supporting impactful enterprise wide business initiatives in a Fortune 500 company. The Change Manager will be responsible for planning and execution of change management strategies for projects that include enterprise wide process change, large scale technology solution delivery, and operation support to strategic accounts.
Responsibilities:
- Apply a structured methodology and lead change management activities for projects and initiatives
- Develop and implement change management strategies and processes to enable the implementation of organizational changes
- Complete change management assessments and assess change impact
- Consult and coach project teams around change management activities
- Identify, analyze, and prepare risk mitigation tactics
- Create actionable deliverables for communications plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans
- Work with project managers to integrate change management activities into project plans
- Support communication and training strategy
- Work with various teams and departments to develop and complete communication and training deliverables
- Develop strong working relationships across teams and departments to verify that change efforts are on target and that cooperation will be offered for implementation
- Define and measure success metrics and monitor change progress
- Assist in developing best practices and tools for project execution and management
Qualifications
- Bachelor's degree required
- Experience and application of change management principles, methodologies, and tools
- Prosci Certification and experience with the Prosci ADKAR® Model is a plus
- Proven ability to define and execute change strategies
- Proven ability to address competing priorities within a single project with a positive, can-do attitude
- Proven business analytical capabilities to solve complex business issues
- Proven ability to work efficiently and effectively under pressure in a fast-paced environment
- Flexible and adaptable and able to work in ambiguous situations
- Excellent oral and written communication skills needed to communicate with all levels of the organization
- Familiarity with project management approaches, tools, and phases of the project lifecycle
- Proficiency in Microsoft Office/project management programs (Smartsheet)
- Travel as needed (less than 25%)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.