We are hiring Change Managers across multiple experience levels for a client in the Phoenix metro area within a product and technology organization. These roles will support a broader transformation toward a product operating model, helping stakeholders understand, adopt, and sustain new ways of working.
Depending on experience level, Change Managers may support defined workstreams, independently lead change initiatives, or take ownership of change strategy across large and complex stakeholder groups. The common goal across all levels is to help translate organizational change into practical actions that drive measurable adoption.
Hybrid role, 2 to 3 days a week onsite. Compensation: $45 to $65 per hour depending on experience level (hiring for multiple levels) Contract, 6 months, with potential to extend or convert to permanent
RESPONSIBILITIES
Support or lead change management activities from stakeholder analysis and planning through adoption and reinforcement
Help stakeholders understand what a product operating model is, how it differs from traditional project-based delivery, and what the change means for their roles and teams
Develop clear change narratives, communications, and engagement approaches tailored to different stakeholder audiences
Conduct stakeholder analysis, identify potential resistance or adoption risks, and develop plans to address them
Design, coordinate, and facilitate workshops, offsites, working sessions, and stakeholder discussions
Support the development of adoption baselines, readiness assessments, success measures, and ongoing adoption metrics
Analyze stakeholder feedback and adoption data to identify gaps and recommend adjustments to the change approach
Partner with product, design, research, engineering, and business leaders to reinforce new ways of working within their teams
Develop and maintain change management deliverables, including stakeholder maps, impact assessments, readiness assessments, engagement plans, communication plans, and enablement materials
Support leaders and managers in communicating change and reinforcing desired behaviors with their teams
Coordinate with communications, training, enablement, and other resources supporting the transformation
Prepare updates, presentations, and materials for leadership and executive stakeholders
For more senior-level roles, coach senior leaders through visible sponsorship and complex stakeholder or resistance challenges
For more senior-level roles, define the overall change strategy, guide other change resources, and adjust the approach based on adoption data and organizational feedback
Contribute to building sustainable internal change capability and transitioning ownership of change activities to internal teams
QUALIFICATIONS
We are considering candidates across multiple levels of experience. The level of the role will be determined based on demonstrated experience, complexity of work previously led, and ability to operate independently.
Experience in organizational change management, organizational transformation, change communications, enablement, or a related discipline
Exposure to or direct experience with product operating models, product transformation, Agile ways of working, or the transition from project-based delivery toward product ownership
Ability to build relationships and credibility with stakeholders at appropriate levels of the organization
Strong written and verbal communication skills, with the ability to translate complex change into clear and practical messaging
Experience supporting or facilitating workshops, meetings, working sessions, or stakeholder engagement activities
Familiarity with stakeholder analysis, impact assessments, readiness assessments, communications planning, enablement, and adoption measurement
Understanding of recognized change management principles or methodologies such as Prosci ADKAR, Kotter, or equivalent approaches
Ability to work effectively in environments where roles, structures, or processes are still evolving
Strong organizational skills and the ability to manage multiple activities and stakeholder needs simultaneously
Experience by Level
Junior / Associate Change Manager
Typically 2+ years of relevant experience in change management, communications, transformation, enablement, project/program management, or a related area
Able to independently manage defined tasks or workstreams with guidance from more senior team members
Change Manager / Mid-Level
Typically 4+ years of organizational change management or transformation experience
Experience independently managing change activities for a project, program, or significant workstream
Comfortable facilitating stakeholder sessions, advising managers and leaders, and developing change strategies and deliverables
Experience measuring readiness, engagement, or adoption and using feedback to adjust the approach
Senior Change Manager
Typically 7+ years of organizational change management experience, including complex or enterprise-scale transformation
Demonstrated experience developing and leading end-to-end change strategies across large stakeholder groups
Strong executive presence with the ability to advise, coach, and constructively challenge senior leaders
Experience leading operating model, ways-of-working, cultural, or product transformation initiatives
Ability to define adoption measures, interpret data, and redirect change strategy based on results
Experience guiding other change practitioners, communications resources, or enablement teams
NICE TO HAVE
Prosci, CCMP, or equivalent change management certification
Working knowledge of product practices, including discovery, roadmapping, product ownership, and the distinction between outputs and outcomes
Experience supporting a transition from project-based delivery to a product operating model
Experience in a large, decentralized organization with multiple semi-autonomous business units or stakeholder groups
Background in product, technology, digital transformation, or Agile environments
Experience helping establish or mature an organizational change management capability
Experience transitioning change capabilities or transformation activities from external support to internal ownership
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.
Numbers & Facts
Location
Phoenix, Arizona
Skills
Agile Programming Methodologiesunmatched
Analysis Skillsunmatched
Change Managementunmatched
Coachingunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Diversityunmatched
Green Constructionunmatched
Leadershipunmatched
Metricsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Product Designunmatched
Product Planningunmatched
Product Programsunmatched
Project/Program Managementunmatched
Strategic Planningunmatched
Transformational Communicationsunmatched
Writing Skillsunmatched
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