Change Manager

Change Manager

Portland, OR (or) Vancouver, WA - Onsite

Experience : 6 - 8 years

Salary : $100k

Skills: Dell EMC Storage Administration

Must have- Change Advisory Board (CAB)

Open on w2, c2c and fulltime

Looking for experienced Change Managers with a strong background in IT Service Management and proven expertise in establishing and driving Change Management practices within the Healthcare industry.

Key Responsibilities

Lead and govern the end-to-end Change Management process in alignment with ITIL best practices.

Drive Greenfield implementation of Change Management processes, governance, workflows, and controls in healthcare environments.

Facilitate and manage Change Advisory Board (CAB) meetings.

Review, assess, and approve change requests based on business impact, risk, and compliance requirements.

Ensure successful planning, execution, and closure of Standard, Normal, and Emergency Changes.

Monitor Change Management KPIs, compliance metrics, and reporting requirements.

Collaborate with business, infrastructure, application, security, and operations teams to minimize service disruption.

Conduct post-implementation reviews and drive continual service improvement initiatives.

Support audit, regulatory, and compliance requirements within healthcare organizations.

Required Skills & Experience

6-8 years of overall IT experience with significant exposure to IT Service Management (ITSM).

Hands-on experience in Change Management within enterprise environments.

Proven experience in Greenfield implementation of Change Management processes in the Healthcare industry.

Strong understanding of:

Change Management

Configuration Management (CMDB)

Major Incident Management (MIM)

Incident Management (IM)

Problem Management

Experience working with ITSM platforms such as ServiceNow, BMC Remedy, or similar tools.

Strong stakeholder management, governance, communication, and reporting skills.

Ability to work effectively in a fast-paced and highly regulated environment.

Mandatory Certification

ITIL 4 Foundation Certified OR

ITIL V3 Foundation Certified

Added Advantage

Experience or knowledge in:

Release Management

Configuration Management

Incident Management

Problem Management

Experience supporting healthcare IT transformation initiatives.

Exposure to service governance, compliance, and operational excellence programs.

Educational Qualification

Bachelor''s Degree in Computer Science, Information Technology, Engineering, or related discipline.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.