Channel Account Manager

Description

The Channel Account Manager ('CAM') will be focused on engaging new or existing CDW customers to activate the Absolute technology. The CAM will become an Absolute subject matter expert that can skillfully communicate the Absolute Story and provide insightful product overviews. Working closely with the Absolute and CDW sales teams, the CAM will directly engage customers, identify individual customer needs, and guide them through the solution activation process, with a goal of helping customers unlock Absolute's full potential within their own organizations.

What You'll Do

• Become an Absolute subject matter expert

• Deliver the value of Absolute, compelling use cases, and relevant industry knowledge to new customers

• Manage customer enablement by doing the following:

• Drive Activations and Renewals of Absolute solutions for previously 'sold' accounts

• Provide customers relevant education content within the Absolute Learning Hub

• Elevate technical issues to Absolute's Activation, PS or Technical Support teams to meet customer needs

• Deliver value driven engagements around product adoption and active usage

• Develop relationships and evangelize Absolute solutions with Absolute & CDW inside and field sales organizations (RSD, Director, Executive Director and VP level)

• Collaborate with CDW & Absolute sales members and the Absolute Customer Success team to drive Activations and Renewals of Absolute solutions for previously 'sold' accounts

• Coordinate Sales efforts between Absolute and CDW Sales and Services team to achieve assigned sales goals and growth targets

• Provide pre-sales assistance to Absolute and CDW account managers via phone, e-mail and/or in person, responding to sales requests and/or inquiries in a timely manner

• Prepare and communicate weekly, monthly partner status reports, including weekly pipeline reports and sales engagement status

• Achieve channel sales and revenue goals by ensuring channel programs are operating efficiently and maximizing their effectiveness

• Continually drive program improvement based on input from field and inside sales teams and knowledge of other industry channel programs

• Plan and execute go-to-market marketing strategies, including but not limited to:

• Management meetings

• Sales training

• Floor days

• Team huddles

• Planning meetings

• Quarterly Business Reviews

• Protect the security and privacy of Absolute and its customers

• Other duties as assigned by management

What You'll Bring

• Previous experience working with CDW
• Ability to take on, and manage, projects based on requirements of Absolute's developing business requirements
• Proven history of being able to work independently and with cross-functional teams to achieve company and departmental objectives
• Strong communication and interpersonal skills
• Proven history of analyzing situations, employing creative and effective decision making to solve problems/achieve results
• Ability to excel in a team environment which emphasizes cooperation and mutual respect
• Strong written and verbal communication skills.
• Ability to present to all audiences, build relationships and negotiate effectively
• Attention to detail and the ability to follow-through are essential
• Experience in IT and/or PC business
• Knowledge of general IT practices and/or endpoint security, such as anti-virus, encryption, DLP, etc.
• Strong aptitude for technology and desire to learn new software
• Completion of post-secondary education, or equivalent
• Ability to build and maintain customer relationships
• Boundless energy, enthusiasm and positivity
• Knowledge of Salesforce

Why Work For Us:

You're resilient and passionate about securing the Work from Anywhere era. So are we.

We're in search of the best and the brightest - everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers - we're looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny - IA, Reading - UK and Ho Chi Minh City - Vietnam, Absolute Security accelerates customers' shift to work-from-anywhere through the industry's first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.

Our vision is to be the world's most trusted security company - and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel

Absolute Security is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]