Chapter Lead Brand Insights - US

About Astellas

Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com.

Are you driven to make a real difference in the lives of patients?

We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.

Purpose & Scope

The Brand Insights - US Chapter Lead plays a pivotal role in delivering high-quality insights to support decision-making at Astellas. Reporting to the Insights Practice Lead within the Customer Engagement Excellence (CEE) team, this position is responsible for building and leading a team of technical experts, ensuring capability development, and fostering a collaborative, positive team environment.

Operating within an Agile model, the Chapter Lead acts as a "player-coach"-both managing resources and contributing directly to Value Teams and Pods across the organization. Pods and Value Teams will be established and evolve in line with business during defined planning cycles. These teams may focus on brands, pipeline assets, or strategic initiatives, and the Chapter Lead ensures their needs are met through effective resourcing, action planning, and cross-functional collaboration.

Key responsibilities include:

• Developing team capabilities through coaching, mentoring, and onboarding new talent
• Managing resource allocation and supporting professional growth within the Chapter
• Representing the Insights Practice as a subject matter expert and contributing to Pods and Value Teams as needed
• Driving continuous improvement, best practice sharing, and innovation in methodologies and ways of working
• Overseeing vendor projects and ensuring alignment with organisational objectives

The Chapter lead is responsible for developing the capabilities and skillsets of their teams, providing coaching and mentoring, managing team resource capacity, supporting the learning and career development of their Chapter team, managing the teams' compliance with standards and leading practices, continuous improvement and shared learning.

Role and Responsibilities

Leadership and Strategy:

• Collaborate with the Insights Practice Lead and US leadership to define the strategic direction of the Chapter, in alignment with the broader VALUE Delivery strategy
• Develop and implement best practices in Brand and Pipeline Insights based on market and value team feedback

Expertise Development:

• Seeks opportunities to develop team members and elevate their Brand and Pipeline Insights skillsets while continuing to refine their own personal expertise
• Gather feedback and various inputs to assess skillset maturity of team members
• Participate/lead training programs, workshops, and mentorship opportunities to enhance team capabilities and knowledge

Delivery:

• Lead / contribute to cross-functional Pod and Value Team delivery

Agile Leadership:

• Facilitate the interface and communication with teams across brands, acting as a steward of agile methodology to facilitate ways of working
• Ensure that the team understands and utilizes agile ways of working, providing skills development as needed
• Foster a culture of collaboration, flexibility, and responsiveness to change, enabling the team to thrive in an agile environment

Resource Allocation:

• Collaborate with the Insights Practice Lead to align resource capacity with demand from the business and Pods/Value Teams
• Collaborate with Insights Practice Lead to manage capacity and workload, making adjustments as necessary to meet demand and timelines

Stakeholder Management:

• Engage with key internal stakeholders to drive strategy and outcomes, as well as key external stakeholders based on Chapter-specific objectives
• Collaborate with other Chapter Leads to support internal and external customer needs

Performance and Team Management:

• Work with Insights Practice Lead Team to facilitate performance management process, identify high-potential resources, and support short- and long-term succession planning
• Address and communicate team performance challenges to Insights Practice Lead