Charter Sales Manager

PlaneSmart! Aviation

Addison, TX

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Alliance/Partner Management, Aviation Industry, Business Growth, Communication Skills, Competitive Research, Customer Conversion, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Support/Service, Develop and Maintain Customers, High Net Worth, International Sales, Market Tracking, Marketing Campaign, Microsoft Office, Organizational Skills, Partner Sales, Presentation/Verbal Skills, Pricing, Profit & Loss, Resolve Customer Issues, Sales, Sales Cycle, Sales Management, Sales Prospecting, Sales Strategy, Sales Support, Sales Tools, Social Media, Trend Analysis, Vehicle Fleets, Website Conversion, Writing Skills

LOCATION

Addison, TX

POSTED

30+ days ago

Position Description
Charter Sales Manager

Position Description
The Charter Sales Manager is responsible for selling on-demand charter trips, expanding and retaining client relationships, and converting qualified opportunities through the full sales cycle-from lead to quote to close to repeat business-while collaborating closely with Operations to ensure seamless client experience. This role is expected to bring an existing book of business and grow it meaningfully over time.

Reporting
This position reports to the VP of Global Sales.

Responsibilities

Execute charter sales strategy and monthly/quarterly sales goals in partnership with the VP of Global Sales.
Manage and grow an existing book of business; deepen relationships through consistent, high-touch communication and proactive trip planning support.
Prospect and develop new charter clients through outbound efforts, referrals, events, and strategic partnerships.
Quote, sell, and coordinate charter trips with accuracy and urgency, maintaining high conversion rates and strong margins.
Maintain strong alignment with Flight Operations to ensure feasibility, pricing integrity, schedule coordination, and an excellent end-to-end customer experience.
Monitor market and competitor activity (pricing, positioning, fleet shifts, and client trends) to identify opportunities and protect revenue.
Accurately track pipeline activity, trip history, and communications in company systems/CRM to ensure visibility and continuity.
Collaborate with Marketing to support campaigns, events, and initiatives that drive charter demand and client retention.
Provide premium customer service experience, resolving client issues quickly and professionally in coordination with internal teams.

Experience and Skills

Approximately five (5) years of experience selling private aviation charter and/or related aviation services, with demonstrated performance.
Must bring an existing book of business (active relationships and repeat charter buyers) and show the ability to expand it.
Proven skill in developing and maintaining high-trust client relationships and consistently closing business.
Experience with charter trip quoting, scheduling, and tracking software; comfortable working quickly with operational constraints.
Strong commercial judgment-able to balance client needs with company profitability, feasibility, and service standards.
Excellent oral and written communication skills; polished, confident, and professional with high-net-worth and corporate clients.
Self-directed, highly organized, and accountable; able to prospect independently and use internal/external resources to win.
Proficiency with Microsoft Office; comfortable using social media/modern tools to support sales activity.

Charter Sales Manager

PlaneSmart! Aviation

Addison, TX

About the Company

PlaneSmart! Aviation

Resume Resources

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