Chat Brand Rep (FootJoy) (Remote)

Capacity eCommerce creates a unique, work from anywhere, side gig experience that allows maximum engagement with customers, allowing you to chat anytime, anywhere! Capacity finds the enthusiasts, fanatics, advocates... the REAL experts and puts them together with customers to create one of a kind interactions. Are you all in on your favorite brand? Can't get enough of it and want to earn cash while you tell everyone about why it's the best? Fill out our knowledge quiz for your favorite brand and show us you have what it takes.

RESPONSIBILITIES AND DUTIES

• Must LOVE being on the golf course, be willing to share your passion - it's contagious!
• Familiarity with FootJoy golf and media/searches related to it.
• Own and use FootJoy products from shoes to apparel to gear.
• Ability to compare and analyze with competing products.
• Comfortable showing empathy to customers in stressful situations.

SKILLS AND QUALIFICATIONS

• Experience with golf shoes, apparel, and gear.
• Ability to compare and contrast products uses and features.
• Passionate about getting customers into the right products for their needs.
• Ability to speak to customers at all knowledge levels.
• Proficient in the use of modern technology, especially web search and navigation.
• Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form.
• Must be free during nights and weekends, average of 15-20 hours per week

COMPENSATION AND PERKS

• This is a 1099 Independent Contractor position
• Chat interactions are paid out weekly on an hourly basis of $15/hour
• Performance based rewards redeemable for product and/or gift cards
• Insider information from your brand about new product launches and events
• Immediate start upon completion of onboarding
• Remote position from anywhere you can connect to the internet

TECHNOLOGY DETAILS

• A computer w/ Chrome browser (desktop or laptop - tablets and other mobile devices are not compatible at this time)
• Stable internet connection (we suggest at least a consistent 10mbps)
• Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets)