Chat Engineer

Location:

Charlotte, NC; Kennesaw, GA; Jacksonville, FL

Salary Range:

Competitive and commensurate with experience

Introduction

Join our dynamic team as a key player in developing and managing enterprise-level chat solutions. You will collaborate with cross-functional teams to drive innovation and ensure seamless integration of chat technologies within our organization.

Required Skills & Qualifications

• Enterprise Level Engineering experience, preferably within financial institutions
• Experience with Persistent Chat applications such as Mattermost or Rocket Chat hosted on Linux
• Exceptional documentation and problem-solving skills
• Extensive experience in cloud-enabled Instant Messaging platforms (e.g., Symphony, Teams, Slack)
• Prior work experience at client or in client's Industry

Applicants must be able to work directly for Artech on W2

Preferred Skills & Qualifications

• Red Hat Certified System Administrator (RHCSA)
• MySQL DBA/Development Experience
• Experience with the deployment of applications to Mobility frameworks including MAM and MDM

Day-to-Day Responsibilities

• Liaison with Security, Operations, Product, Engineering, Architecture, and Vendors to manage product lifecycle, fixes, features, and enhancements
• Manage workbook through Product JIRAs
• Develop low-level designs to meet bank requirements and security demands
• Deploy low-level environments
• Develop documentation and host training sessions to support the transition of new services into operations
• Conduct advanced product testing
• Ensure accuracy and completeness of all technical documentation
• Actively participate in requirements review for technical feasibility
• Represent technical requirements for the deployment of new services
• Participate in regular requirements meetings to groom backlog and agree on feature releases
• Ensure all non-Strategic Social and Chat products are decommissioned from the Enterprise

Company Benefits & Culture

• Competitive salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• Opportunities for professional development and career growth

For immediate consideration please click APPLY to begin the screening process with Alex.