• Mashantucket, CT
  • Autofill and Review
30+ days ago

Job Description

Job Summary

Under the supervision of the Transportation Shift Manager, the incumbent is responsible for the courteous, safe & efficient transportation of patrons, executives and entertainers to and from Foxwoods Resort Casino. High school diploma or GED required as well as 2-4 years of experience in limousine operations or an equivalent amount of education and/or experience. Must possess effective communication and interpersonal skills required to interface with patrons/guests. Possesses well-developed customers service techniques & negotiating skills necessary for tactful resolution of patron/guest circumstances. Must possess a Class A, B, C or 2 license with "T" restriction. Must possess acceptable vision, hearing & dexterity abilities to safely operate vehicles. May be required to work overtime as needed. The employee must occasionally lift and/or move up to 50 lbs for assisting with moving luggage, wheelchairs and motorized equipment, etc., into and out of vehicles at different heights.

Duties and Responsibilities

  • Must adhere to the Mashantucket Pequot Tribe's Policies and Procedures.
  • Transports patrons and executives to and from requested locations. Prepares maps, directions and plans alternate routes to ensure expedient and accurate arrival and departure from assigned destinations.
  • Inspects vehicle before each trip to ensure cleanliness, well equipped supplies including requests and special amenities and adequate fuel and fluid levels.
  • Maintains communication with dispatcher as instructed by department policies and procedures.
  • Responds accurately and professionally to a multitude of inquiries. Maintains familiarity with the Resort & Casino as well as surrounding areas.
  • Promotes positive public/employee relations at all times.
  • Maintains a clean, safe, hazard-free work environment within area of responsibility.
  • Participates as a panel member on MPGE's Board of Review as needed.
  • Performs all other related and compatible duties as assigned.

Education and Experience

  • High school diploma or GED required as well as two (2) to four (4) years of experience in limousine operations or an equivalent amount of education and/or experience.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Must possess effective communication and interpersonal skills required to interface with patrons/guests.
  • Possesses well-developed customers service techniques and negotiating skills necessary for tactful resolution of patron/guest circumstances.
  • Must possess a Class A, B, C or 2 license with "T" restriction.
  • Must possess acceptable vision, hearing and dexterity abilities to safely operate vehicles.
  • May be required to work overtime as needed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

  • The employee frequently is required to stand, walk and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 50 lbs for assisting with moving luggage, wheelchairs and motorized equipment, etc., into and out of vehicles at different heights.
  • Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.

Work Environment

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

THE MASHANTUCKET PEQUOT TRIBE PRACTICES TRIBAL AND NATIVE AMERICAN PREFERENCE (33 M.P.T.L.) IN HIRING AND IS AN EQUAL OPPORTUNITY EMPLOYER.

Numbers & Facts

LocationMashantucket, CT

Skills

  • Casinosunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Depth Perceptionunmatched
  • Develop Methodologiesunmatched
  • High School Diplomaunmatched
  • Interpersonal Skillsunmatched
  • Lift/Move 50 Poundsunmatched
  • Negotiation Skillsunmatched
  • Physical Demandsunmatched
  • Training/Teachingunmatched
  • Transportation Routingunmatched

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