Chef de Cuisine

Gin & Luck

Los Angeles, CA

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Allergies, Billing, Budgeting, Business Operations, Coaching, Communication Skills, Cook Dishes, Corporate Compliance, Corporate Policies, Cost Control, Culinary Operations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Dental Insurance, Emergency Response, Employee Relations, Employee Retention, Establish Priorities, Event Management, Exceeded Sales Goal, Facilities and Maintenance, Financial Control, Food Preparation, Food Presentation, Food Quality, Food Safety, Food Services, Food and Beverage Industry, Health Insurance, Human Resources, Interpersonal Skills, Leadership, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Maintain Compliance, Marketing, Mentoring, Menu Development, Menu Management, Multitasking, Needs Assessment, Nutritional Values, On Call, Onboarding, Operational Support, Operations, Operations Management, Organizational Skills, People Management, Performance Management, Performance Reviews, Physical Demands, Plating Processes, Presentation/Verbal Skills, Problem Solving Skills, Profit & Loss, Quality Metrics, Recipe Development, Regulations, Resolve Customer Issues, Safety Compliance, Sales Management, Sanitation, Security Protocols, ServSafe Certification, Slack, Staff Policies, Standard Operating Procedures (SOP), Strategic Planning, Systems Administration/Management, Team Lead/Manager, Team Player, Time Management, Training/Teaching, Vision Plan, Workplace Issues
LOCATION
Los Angeles, CA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Training & development
  • Vision insurance
  • Wellness resources

Chef de Cuisine
 
Position Overview
The Chef de Cuisine is responsible for the execution of all culinary business operations and management of all back of house staff including, hiring, training, and onboarding. The Chef de Cuisine maintains highest professional food quality, plays an important role in menu development, food preparation and presentation, and ensures line cooks execute all prep and service in accordance with set instructions and expectations.
  
The Chef de Cuisine acts as the senior leader on-site in the absence of the general manager, ensuring seamless daily operations, staff productivity, and excellent customer service. Key responsibilities include managing employee performance, resolving customer complaints, and enforcing safety/security protocols.
 
The Chef de Cuisine reports to the General Managers on a daily basis as well as to the Vice President of Operations, Product (VPOP} and Senior Director of Operations {SDO} on an as needed basis.  
 
Core Duties & Responsibilities:
     Culinary Program Oversight
     Manager On Duty
     Teamwork & Communication
 
Culinary Program Oversight
     Service Standard
     Maintain a strong sense of ownership of entire culinary offerings provided by Gin & Luck; provide creative and technical influence to kitchen staff in keeping with Gin & Luck Core Values
     Manage day-to-day operations, ensuring the quality, standards and meeting the expectations of the patrons on a daily basis
     Leads shift teams while personally preparing food items and executing requests based on required specifications
     Supervises kitchen shift operations and ensures compliance with all culinary policies, standards and procedures
     Ensures employees 
     are cross-trained to support successful daily operations
     understand expectations and parameters
     Utilizes interpersonal and communication skills to lead, influence, and encourage others
     Enforce strict compliance with health, safety, and sanitation regulations, including kitchen cleanliness
     Serving as a role model to demonstrate appropriate behaviors
     Encourages and builds mutual trust, respect, and cooperation among team members 
     Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
     Provides services that are above and beyond for customer satisfaction and retention
     Be capable of covering any position in the kitchen at any time
     Menu Development
     Participates in designing menus, creating recipes, and determining plating presentations to maintain high culinary standards
     Collaborate with the VPOP, SDO and Executive Chef to:
     conceptualize and create new menu items that showcase creativity, taste, and visual appeal
     develop and refine recipes, considering factors such as taste, presentation, cost, and nutritional value – final approval for all dishes
     organize new menu rollout dates; set wireframe and overall tone of the menu
     Train and educate kitchen team on new menu items
     provide guidance on proper cooking techniques and presentation
     execute all-staff tasting for new menus
     create auxiliary educational materials
     follow-up on menu knowledge and execution through testing
     Prepare for menu launch
     prep sheets
     dish descriptions
     mise en place
     Administrative Duties
     Meet with the admin and leadership team monthly to review monthly P&L’s with management team and ensure all targets are being hit and proactively plan improvements
     Oversee culinary administration duties including invoicing, cost control, labor control, budgeting, menu development, and strategic planning of the department
     Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
     Develop specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work
     Understands the impact of kitchen operation on the overall shop financial goals and objectives and manages to achieve or exceed budgeted goals
     Maximize Company profitability with a target margin of 20%; monitor financial controls established by VPOP
     Write and manage execution of business policies, SOP’s, kitchen related job descriptions, quizzes, and disciplinary initiatives
     Hiring, training, mentoring, and scheduling kitchen staff to ensure optimal efficiency and productivity
     Oversee training of all kitchen positions; train new hires by guiding them through training trails, answering their questions, providing workflow advice, and teaching them G&L's expectations, steps of service steps, and standards operating procedures
     Administer bi-annual check-ins and annual reviews
     Work proactively with Event Sales Manager to oversee all event coordination; participate in marketing initiatives and activations as needed
     Communicate all facility maintenance and improvements needs to the General Manager; Manager’s approval is needed for all initiatives over $250
 
Manager On Duty
     Supervise FOH and BOH staff during shifts to ensure compliance with company standards, food safety, and sanitation regulations
     Communicate all necessary guest information with the team to set everyone up for success (allergy alerts, VIPs, special requests, celebrations, etc.)
     Emphasizes patron satisfaction during pre-shift meetings; empower employees to provide excellent customer service
     Monitor FOH and BOH flow in regard to timeliness during business hours, assist when and where necessary; manage table touches, and ensure food quality and service speed meet expectations
     Lead the team and communicate effectively with staff and customers
     Direct employees, manage breaks, and handle any staff performance issues
     Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
     Fast-paced decision-making to handle immediate, on-the-spot issues -e.g., ability to make quick, effective decisions to resolve operational bottlenecks
     Act as the primary contact for emergencies, enforcing company policies, and maintaining security standards -e.g., remain on-site during the assigned shift and be immediately available for emergencies
     Handle patron complaints and ensure a positive patron experience
     maintain warmth and hospitality in all correspondence with guests
     use tact and good judgment when dealing with guest challenges and respond to patron needs with patience and courtesy
     ability to recognize an intoxicated patron and address concerns accordingly
     Complete opening/closing checklists, managing cash handling procedures, performing inventory checks, and writing shift reports
 
Teamwork & Communication
     All leadership positions are expected to adhere to our guiding principle of Leadership, Managing, and Accountability (LMA)
     Provide a strong sense of leadership, including both FOH and BOH hospitality and communication – lead by example
     Maintain effective communication with the General Manager, Bar Director and all staff
     Maintain a reasonable schedule with flexible availability; on days or nights off, be on call and ready to manage and respond to emergency situations
     Maintain a reasonable response time for all communication – minimal of a confirmation (by email, slack, text or call) same day with a timeline in regard to a full response
     As a key ambassador for Gin & Luck, act in a professional manner and represent the bar graciously whether you are in house, traveling on behalf of the company, or at industry events
 
Human Resources
     Communicates performance expectations in accordance with job descriptions for each position
     Coaches and counsels employees regarding performance on an on-going basis
     Ensures employees are treated fairly and equitably. Strives to improve employee retention
     Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns
     Ensures recognition is taking place across areas of responsibility
 
Physical Demands
     The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations

 
Required Qualifications: 
     4+ years of proven kitchen management experience in a reputable establishment
     ServSafe or local food safety certification
     Highest levels of EQ and discretion
     Ability to lead, motivate and develop teams; skilled in managing BOH systems
     Exceptional culinary skills and a deep understanding of various food preparation techniques, flavor profiles, presentation styles, culinary trends, and food safety regulations
     Strong understanding of cooking techniques, menu planning, and safety regulations
     Excellent organizational and multitasking abilities to prioritize tasks and meet deadlines in a fast-paced environment; ability to work under high pressure
     Strong leadership, interpersonal, and communication skills to effectively manage a diverse kitchen team and collaborate with other departments
     Experience managing front- and back-of-house, ensuring smooth service and resolving guest complaints
     Outstanding communication skills with the ability to interact effectively with team members
     Flexibility in working hours, including early mornings, evenings, weekends, and holidays; and time for All Staff meetings and tastings
     Patience and adaptability
     Self-motivated and a team player
     High ethics, hard worker, and a great sense of humor 
 
Desired Qualifications: 
     Culinary or Trade Certification
     4-6 years of related experience in a high-volume establishment
     3-4 years of supervisory experience
     Have sufficient skills, knowledge and personality to provide a memorable experience for our patrons
 
Demonstrate the Core Values of Gin & Luck
     Curiosity: We learn and improve through active observation and creative problem solving.
     A.B.K.: We anticipate, prepare and execute with intention.
     Pursuit of Excellence: We will forever be chasing excellence, even when we sometimes fail. It is a pursuit without end.
     Contagious Joy: When we're having fun, it emanates out and influences our work and the people around us.
     Connection: We build relationships through intuition, empathy, and transparency
 
What We Offer: 
Gin & Luck strives to create a welcoming, nurturing and understanding culture. We want all employees to feel valued through their work/life balance and compensation. Compensation for this position is $80,000.  Medical, dental, vision, and life are included in our benefits package for full-time/part-time employees.  Eligible to participate in the company 401(k) program after a set vesting period commencing after the first day of work; the company does not match contributions currently. 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender identity, sexual orientation, age, religion, disability status, protected veteran status, or any other characteristic protected by law.
 
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. The duties of this position may change from time to time. Gin & Luck reserves the right to add or delete duties and responsibilities at their discretion

About the Company

G

Gin & Luck