Cheyenne Workforce Center Manager 2026-01831

Cheyenne Workforce Center Manager 2026-01831

Salary

$6,087.47 Monthly

Location

Cheyenne, WY

Job Type

Permanent Full-time

Job Number

2026-01831

Department

Department of Workforce Services

Division

Employment & Training - Cheyenne

Opening Date

07/17/2026

Closing Date

7/31/2026 11:59 PM Mountain

FLSA

Determined by Position

Job Classification

EHEM09

• Description
• Benefits
• Questions

Description and Functions

GENERAL DESCRIPTION:

The Workforce Center Manager provides leadership and strategic direction for the daily operations of a Wyoming Workforce Center. This position supervises and develops a team of workforce professionals, ensures the effective and compliant delivery of multiple federal and state workforce programs, and promotes exceptional customer service. The Workforce Center Manager builds collaborative partnerships with employers, educational institutions, community organizations, and workforce system partners to connect job seekers with employment opportunities, support business workforce needs, and strengthen the regional workforce.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options

Meaningful work that makes a difference for Wyoming communities and MUCH MORE! Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Human Resource Contact: kelly.gayer@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Provide leadership, supervision, coaching, and performance management for Workforce Center staff while fostering a culture of accountability, collaboration, continuous improvement, and exceptional customer service.
• Direct the daily operations of the Workforce Center, ensuring efficient service delivery, appropriate staffing, operational effectiveness, and a welcoming environment for customers and staff.
• Oversee the administration of multiple federal and state workforce programs, ensuring compliance with applicable laws, regulations, policies, grant requirements, and performance expectations.
• Monitor program performance, service quality, and customer outcomes, implementing strategies to improve operational effectiveness and achieve workforce program goals.
• Lead workforce development initiatives that connect job seekers with employment opportunities and employers with qualified talent through employment, training, and business services.
• Develop and maintain collaborative partnerships with employers, educational institutions, community organizations, economic development entities, and workforce system partners to strengthen regional workforce initiatives.
• Collaborate with Business Training and Support Unit (BTSU), Unemployment Insurance (UI), Vocational Rehabilitation (DVR), Adult Education, Veterans Services, and other workforce partners to ensure coordinated, customer-focused service delivery.
• Work closely with Department leadership to implement statewide initiatives, operational priorities, policy changes, and continuous improvement efforts.
• Represent the Department of Workforce Services within the community by serving on committees, participating in workforce initiatives, and promoting Workforce Center services.

Qualifications

PREFERENCES:

Preference may be given to individuals with experience working within federal programs.

KNOWLEDGE:

• Demonstrates a commitment to continuous learning while fostering the professional growth and development of staff and supporting positive outcomes for customers.
• Strong knowledge of human services principles and practices.
• Strong interpersonal and communication skills.
• Knowledge of business principles, economic and community development.
• Knowledge of federal, state, and local employment trends.
• Knowledge of local labor market information and its effect on the economy.
• Ability to exercise judgment in applying established procedures and regulations.
• Ability to use critical thinking techniques such as logic and reasoning to identify strengths, weaknesses, alternative solutions, and conclusions to problems.
• Ability to lead with initiative, prioritize competing responsibilities, and make sound decisions independently.
• Knowledge of federal and state workforce policies and the ability to ensure compliance through effective documentation, program oversight, and staff accountability.
• Strong understanding of crucial leadership qualities such as vulnerability, trust, values, and resilience.
• Ability to prepare and present to large and small groups.
• Be able to adapt, evolve, and promote change management concepts.

MINIMUM QUALIFICATIONS:

Education:

Bachelors Degree (typically in Business or Human Services)

Experience:

0-3 years of progressive work experience (typically in Business or Human Services) with acquired knowledge at the level of an Employment Services Specialist

OR

Education & Experience Substitution:

4-6 years of progressive work experience (typically in Business or Human Services) with acquired knowledge at the level of an Employment Services Specialist

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Travel is required for this position and some travel may require overnight stays.

NOTES:

• FLSA: Exempt
• The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
• Offers of employment will be contingent upon the successful completion of a background check.

Supplemental Information

Click here to view the State of Wyoming Total Compensation Calculator.

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!.

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associates Degree
• Associates Degree and additional coursework
• Bachelors Degree
• Bachelors Degree and additional coursework
• Masters Degree
• Masters Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03

(EHEM09) How many years of relevant work experience or transferable skills do you have related to the job description?

• No relevant experience.
• Less than one (1) year of relevant experience.
• One (1) to less than two (2) years of relevant experience.
• Two (2) to less than three (3) years of relevant experience.
• Three (3) to less than four (4) years of relevant experience.
• Four (4) or more years of relevant experience.

04

(AA) Describe your relevant experience in the box below.

05

Do you have experience working with federal programs?

• Yes
• No

06

Describe your experience working with federal programs.

07

(AA) How many years of experience do you have supervising employees, including responsibilities such as hiring, coaching, performance evaluations, and addressing employee performance?

• None
• Less than one (1) year of relevant experience.
• One (1) to less than three (3) years of relevant experience.
• Three (3) to less than five (5) years of relevant experience.
• More than five (5) years of relevant experience.

08

(AA) Describe your leadership experience. Include the size of the team(s) you supervised, your management responsibilities, and examples of how you developed staff or improved team performance.

09

(DWS) The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. I have read and understand the above statement.

• Yes
• No

10

(DWS) Former State of Wyoming employees rehired within 31 days of their previous employment with the State will be required to repay any Sick and Annual leave payouts.

• I am a former State of Wyoming employee and I have read and understand the above statement.
• I am not a former State of Wyoming employee.

11

(DWS) Please be advised that any offers of employment will be contingent upon the successful completion of a background check. I have read and understand the above statement.

• Yes
• No

12

(AA) Where did you hear about this opportunity?

• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce services
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• www.governmentjobs.com/careers/wyoming
• Newspaper/Newsletter Advertisement
• Career Fair
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

13

(A1) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for if known. Please limit this response to only one employee. This employee may be eligible for a Referral bonus.

14

(A1) If you selected Other, please tell us where you heard about this opportunity.

15

(AA) VETERANS PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans preference disclosure.

• Yes
• No
• I am not a veteran

16

(AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veterans Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

17

(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

• Yes
• No

Required Question

Employer State of Wyoming

Address Human Resource Contact Information located in the

General Description Section

Statewide, Wyoming, 82002

Phone 307-777-7188

Website http://agency.governmentjobs.com/wyoming/default.cfm