Chick-fil-A Brookside Shift Manager

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Full-time $17.00 - 20.00 per hour

Chick-fil-A Brookside Shift Manager, Full-Time Salary $16-20

Description Shift Manager Job Description

Role Summary: The Shift leader is responsible for proper execution of all operations. The SL has a strong shift awareness and ability to make sound adjustments to ensure Team Members are providing genuine hospitality, great tasting food, fast and accurate service, all in a clean and safe environment.

Job Description:

• Ensures overall satisfaction, order accuracy, speed of service, cleanliness, productivity, and quality of product are kept in accordance with organization goals
• Monitors daily responsibilities to appropriate team members and follows up to ensure tasks are completed
• Holds team members accountable to all Chick-Fil-A standards, policies and procedures; ensures fair disciplinary action
• Verifies safety protocols are followed when closing the restaurant
• Learn to create Shift Set-Ups by positioning Team Members according to their strengths and abilities. Demonstrate a flexible mindset when changes need to be made. Take Team Member requests into consideration and respond appropriately and fairly.
• Oversee the maintained success of Front Counter and Drive-Thru Operations throughout the day.
• Ensure Food Safety Requirements are met in all positions, tasks, and assignments.
• Set an example for Team members by Practicing open, honest, and direct communication.
• Oversee Cash Management and Flow throughout the day, including closing shifts and counting drawers.
• Lead Team Members through Closing
• Assists with leadership development of junior team members

Job Type:

• Full-Time
• Hourly

Benefits:

• Free Employee Meal & Beverages while on shift
• 25% off duty discount
• CFA college scholarship program available
• 401k, with company match
• Affordable Health Insurance options
• Paid Vacation

Schedule:

• 30+ hours week average (full time)
• Approximately 95% schedule operationally in the business; 5% administrative responsibilities
• Available to work 5:30AM. to 10:00 p.m, Monday through Saturday
• Never work a Sunday Again

MINIMUM QUALIFICATIONS: Specific Experience:

• Age Requirement: 18+
• Required: Proficient in cash handling
• Preferred: Management/ Supervisory Experience of 10 or more employees
• Required: Excellent People and Communication Skills
• Required: Team Player
• Preferred: Restaurant Management Experience of 6+ months
• Recommended: High School Degree or equivalent
• Required: Valid Tulsa County Food Handler Permit

Business

• Demonstrate an ability to anticipate and fulfill the needs of the restaurant on an hour-to-hour basis.
• Successfully motivate and encourage the team through the shift.
• Learn to adapt to changes in a way that matches Chick-fil-A brand standards and serves both guests and the business.
• Model a respectful, professional attitude for all Team Members

Personal

• Understand that Team Members, Senior Team Members, and Team Leaders look to you for instruction. Set an example and maintain that example. Demonstrate excellent self-management and learn to encourage the productivity of others.

Work schedule

• 8 hour shift
• Weekend availability
• Monday to Friday
• Day shift
• Night shift
• Holidays

Chick-fil-A - Chick-fil-A Brookside 4191 S Peoria Ave, Tulsa, OK, 74105

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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operators restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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