Chick-fil-A FOOTHILL RANCH - Senior Kitchen Manager

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• Foothill Ranch
• Chick-fil-A FOOTHILL RANCH - Senior Kitchen Manager

Chick-fil-A FOOTHILL RANCH - Senior Kitchen Manager

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Full-time

Associate's degree

$26.00 - 30.00 per hour

Position Summary

The Senior Kitchen Manager is a leadership role responsible for overseeing the daily kitchen operations of the Chick-fil-A restaurant while advancing the Owner/Operator's vision. This leader ensures operational excellence, profitability, and team member development while upholding Chick-fil-A's culture of hospitality, stewardship, and servant leadership. The Senior Kitchen Manager serves as the strategic link between high-level goals and day-to-day execution, driving results in sales growth, guest experience, and operational efficiency.

Key Responsibilities

Operational Leadership

• Lead and manage all aspects of restaurant operations in the Back of House.
• Maintain and enforce Chick-fil-A standards for food safety, cleanliness, speed of service, and guest satisfaction.
• Ensure compliance with all health, safety, and labor regulations.
• Monitor operational metrics (sales, labor, food cost, productivity) and adjust strategies to maximize profitability.

Team Development & Leadership

• Recruit, interview, and develop high quality talent for leadership and hourly positions.
• Maintain succession plans for key leadership roles.
• Mentor and coach other managers and team members to achieve operational and personal growth goals.
• Foster a culture of care, accountability, and servant leadership in alignment with Chick-fil-A values.

Guest Experience

• Champion Chick-fil-A's "REMARKable" guest experience by modeling hospitality and ensuring every guest feels cared for, every visit.
• Implement strategies to measure and improve guest satisfaction (through various data analytics, assessments, secret shops, surveys, guest feedback).
• Ensure that all food served is of the highest quality and safety metrics.

Financial & Strategic Management

• Partner with the Owner/Operator to set financial goals and help develop annual & quarterly business plans.
• Manage budgets, analyze P&L reports, and implement cost-control measures.
• Identify opportunities for profitability and efficiency in the kitchen while building and maintaining systems around inventory and food cost.
• Oversee vendor relationships and supply chain management to ensure efficiency and quality of product inventory

Culture & Community Impact

• Model Chick-fil-A's mission: "To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come in contact with Chick-fil-A."
• Represent Chick-fil-A Foothill Ranch in a positive way by supporting and participating in community partnerships, sponsorships, and charitable events.
• Promote Chick-fil-A's culture of excellence, integrity, and service both inside and outside the restaurant.

Qualifications

• Proven experience high-volume restaurant leadership (minimum 5-7 years preferred).
• Bachelor's degree in Business, Hospitality Management, or related field (preferred but not required).
• Strong business acumen with a track record of driving profitability and operational excellence.
• Excellent leadership, communication, and conflict-resolution skills.
• Previous experience leading a team of at least 15-20 people at a time.
• Proficiency in analyzing financial reports, labor models, and operational metrics.
• Commitment to Chick-fil-A's values and passion for serving others.
• Fluent in Spanish or have strong working Spanish

Core Competencies

• Servant Leadership - Models humility, empathy, and care in leading others.
• Strategic Thinking - Balances long-term vision with daily execution.
• Operational Excellence - Maintains uncompromising standards for quality and efficiency.
• People Development - Builds leaders and fosters growth within the organization.
• Resilience & Adaptability - Thrives in a fast-paced environment with changing demands.

Work Environment & Expectations

• Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed.
• Work 45-50 hours / week on average
• Ability to stand for extended periods, lift up to 40 pounds, and work in a fast-paced restaurant/kitchen/drive-thru environment.
• Willingness to be highly visible and engaged in restaurant operations daily.

Compensation & Benefits

• $26-$30/hr
• Up to one week Paid Sick Leave.
• Opportunities for professional development and growth, and upward mobility
• Complimentary meals.

This role is ideal for a high-capacity leader who is passionate about operational excellence, people development, and advancing Chick-fil-A's culture of service and impact.

Work schedule

• 8 hour shift
• Weekend availability
• On call
• Holidays
• Day shift
• Night shift
• Overtime

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Other

Chick-fil-A - Foothill Ranch

26792 Portola Pkwy, Foothill Ranch, CA 92610, USA

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.