Chick-fil-A® Front of House Team Leader

Chick-fil-A

West Hartford, CT

JOB DETAILS
SALARY
$19–$20
SKILLS
Communication Skills, Food Quality, Food Safety, Hospitality Construction, Hospitality and Tourism, Leadership, Operational Support, Operations, Operations Management, Operations Processes, Restaurant, Servant leadership, Systems Administration/Management, Team Lead/Manager, Team Player
LOCATION
West Hartford, CT
POSTED
15 days ago

At Chick-fil-A Bishops Corner, a Team Leader is a role model who consistently demonstrates our core values, embraces Chick-fil-A culture, and leads with a servant’s heart. Team Leaders support Supervisors and Managers in executing daily operations while helping guide Team Members during each shift.

Team Leaders play a key role in ensuring operational standards are met, supporting shift flow, and helping create an environment where Team Members and Guests feel valued. They lead by example and help maintain the pace, energy, and culture of the restaurant.

TEAM LEADER RESPONSIBILITIES

Position Type Full-time or Part-time (35+ hours per week)

Shift Leadership

Support Supervisors in leading daily restaurant operations

Help guide Team Members during shifts and maintain strong team communication

Assist with shift deployment and position coverage

Support opening and closing procedures

Act as a key holder when assigned

Operational Support

Participate operationally in day-to-day activities in a fast-paced restaurant

Ensure operational standards in food quality, safety, and cleanliness

Maintain speed of service and order accuracy

Assist in maintaining organization and cleanliness in FOH area

Support Supervisors in executing operational systems and procedures

Team Member Support & Development

Assist in training and onboarding new Team Members

Encourage and motivate Team Members during shifts

Provide feedback and communicate team needs to Supervisors

Help reinforce Chick-fil-A standards and procedures

Guest Experience

Deliver exceptional hospitality to every guest

Respond promptly and respectfully to guest needs

Help maintain a welcoming and positive environment

QUALIFICATIONS AND REQUIREMENTS

Open Availability ~ 35+ hours per week

or Ability to open (5:15 AM – 3 PM) or close (2 PM – 11:30 PM or later), Monday

through Saturday roughly 4 days a week

At least 1+ years of Chick-fil-A experience or 2+ of restaurant leadership

Experience leading or supervising others preferred

Must be at least 18 years of age

Previous restaurant or Chick-fil-A experience preferred

Strong work ethic and positive attitude

Ability to lead by example and support team members

Ability to work in a fast-paced environment

Strong communication and teamwork skills

Reliable transportation

Weekend availability preferred

All other duties as assigned

Chick-fil-A® Restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. Each make their own employment decisions and are responsible for their own hiring and policies.

Chick-fil-A® Bishops Corner — A Place to Lead. A Place to Serve. A Place to Grow

“We’re not in the chicken business — we’re in the people business.”
— S. Truett Cathy, Founder of Chick-fil-A
At Chick-fil-A Bishops Corner, our mission is simple yet powerful. Since opening our doors, Chick-fil-A® has been known for more than great food. We’re a company built on hospitality, care, and excellence —committed to serving our guests, developing our team, and being a positive influence in our community.
Are you passionate about hospitality and building memorable experiences? Come join our team!
Chick-fil-A® Bishops Corner — A Place to Lead. A Place to Serve. A Place to Grow

Salary

$19.00 - $20.00 per hour

Benefits

Employee discount, Paid training, Dental insurance, Health insurance, Vision insurance, Disability insurance, Life insurance

Job Type

Full time, Part time

Schedule

Day shift, Night shift, Holidays, Weekend availability

About the Company

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Chick-fil-A