Paul Rosser was selected to be an Owner/Operator at the age of 24
Paul's previous location was consistently in the top 5% of the chain in sales
Paul, the Owner/Operator opened the Hardin Valley location in late 2024
Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
Value and Appreciate Employees
Health Insurance Contribution
Paid Vacation
401(k) with match
Food Allowance
Never work on Sundays
Excellent Career Advancement Opportunities
Overtime Available
Opportunity
We are looking for an enthusiastic and ambitious Kitchen Shift Lead to join our team at Chick-fil-A Hardin Valley. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development.
Your Impact
Delivering operational excellence, working through all areas of FOH and BOH to ensure remarkable food quality
Building high-performance teams, identifying and coaching team members on shift
Manage a team of 15-25+, creating an inspiring vision, coaching and holding people accountable to high standards
Increasing profitability through implementing procedures to reduce costs, increase productivity, and managing lean inventory systems
Maintaining a work environment that ensures and promotes food & team safety
Increase overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals
Background Profile
1+ year of previous leadership experience (required)
Open availability (highly preferred)
Ability to close 4 nights per week (required)
Previous Chick-fil-A experience (preferred)
Hospitality experience (preferred)
Passion for Chick-fil-A's values
Apply now and you will be contacted ASAP.
Numbers & Facts
Location
Knoxville, Tennessee
Website
www.cooperconnect.co
Skills
Coachingunmatched
Cost Controlunmatched
Cross-Functionalunmatched
Customer Experienceunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Fast Foodunmatched
Food Qualityunmatched
Food Safetyunmatched
Health Insuranceunmatched
Inventory Managementunmatched
Leadershipunmatched
Procedure Implementationunmatched
Productivity Managementunmatched
Profit & Lossunmatched
Restaurantunmatched
Scholarshipunmatched
Systems Administration/Managementunmatched
Team Lead/Managerunmatched
Team Playerunmatched
🎯
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