Operator, Lamarr Lark, has been with Chick-fil-A for 10+ years
Lamarr, the Operator, cares deeply about his team and the community
Chick-fil-A Gurnee is a high-volume restaurant and consistently is known for its results
Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
Value and Appreciate Employees
Health Insurance
Paid Vacation
401k Match
Uniform Allowance
Cell Phone Allowance
Tuition Reimbursement
Never work on Sundays
Excellent Career Advancement Opportunities
Overtime Available
Opportunity
We are looking for an enthusiastic Training Director to join our team at Chick-fil-A Gurnee . Having a management professional is an integral part to our success. You will ensure that our team is properly trained in all areas of the restaurant, lead our Team Members to excellence by setting high standards, and teach our values to promote a positive culture. Your contribution will be essential to having a successful restaurant operation and maintaining our positive work culture.
Your Impact
Delivering operational excellence, working in strategic areas of the business, both BOH and FOH, to identify training needs
Creating training initiatives based on identified restaurant needs, new product and system rollouts
Developing aspiring leaders, provide a clear growth path for team members to grow through all tiers of leadership
Developing a team of trainers, creating an inspiring vision, coaching and holding people accountable to training objectives
Maintaining a work environment that ensures and promotes food & team safety
Increase overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals
Background Profile
5 years of leadership / training experience (required)
Previous Corporate Training experience and/or proven ability to implement training plans in a past role (required)