Chief Clerk

Chief Clerk

Salary

$54,808.00 Annually

Location

6006 - Animal Care and Control

Job Type

Full-time

Job Number

11005-HR

Department

6006 - Public Safety - Animal Control

Division

600601 - Animal Ctrl Services Admin

Opening Date

09/04/2026

Closing Date

9/18/2026 11:59 PM Eastern

• Description
• Benefits

Description

Chief Clerk

The Department of Public Safety, Division of Animal Care & Control has a mission to reduce the number of stray and unwanted animals by enforcing City animal ordinances and connecting residents to low-cost spay and neuter services.In addition to helping animals in need, theDivision of Animal Care & Control responds to complaints, enforces ordinances, picks up stray animals, and reunites lost pets with their owners.The Division also provides resources andassistanceto animal owners while making every effort tofacilitatepositive outcomes for animals in their care.

Examples of Duties

Under general direction, performs advanced clerical, records, customer service, and administrative support work for a department, division, or major organizational unit.

Typical Tasks: Coordinates and performs difficult, complex, or specialized clerical work. Establishes priorities and ensures the timely and accurate completion of records, documents, correspondence, reports, data entry, scheduling, customer service activities, and other assigned functions. Reviews records and documents for accuracy, completeness, and compliance with established procedures, state and federal laws. Maintains records, files, databases, and other information systems and prepares routine or specialized reports.

Coordinates workflow and assists with records, customer service, and procedural matters. May coordinate activities involving other work units, City departments, or the public. May provide lead direction or supervise staff, depending on the assignment. Performs other job-related duties as required.

Minimum Qualifications

Applicants who do not possess a High School Diploma or recognized high school equivalency credential at the time of appointment must obtain one within one year of employment.

Five years of full-time paid progressively responsible experience in clerical, office support, records, customer service, or administrative support operations is required. At least two years of the required experience must include responsibility for coordinating clerical processes, office support functions, records activities, workflow, or comparable functions in the public or private sector.

(Substitution: Two years of relevant experience may substitute for each year of college education lacking.)

Strong written, verbal, reading, interpersonal, organizational, and customer service skills are required.

Proficiency with Microsoft Office or comparable software is required.

Valid State of Ohio Driver's License is required.

Supplemental Information

Primary Duties:

• Under the direction of the Shelter Operations Manager, the Chief Clerk will calculate, prepare, and process bills, invoices, and purchasing using Advantage.

• Work with management /supervisors to order supplies needed from vendors and other divisions in the city.

• Compare and validate work schedules, timesheets, and payroll entries using Kronos.

• Prepare internal reports as needed.

• Understands?and perform all duties of the Animal Care & Control clerk positions to?assist?front desk operations.

Preferred Qualifications:

• Associate'sdegree-(Substitution: Two years of relevant experience may substitute for each year of college education lacking)
• Practical experience with Advantage and Kronos
• Proficiency with Microsoft Office or comparable software is required
• Strong written, verbal, reading, interpersonal, organizational, and customer service skills are required

The Citys guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.

The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.

Employer City of Cleveland

Address 601 Lakeside Avenue

Cleveland, Ohio, 44114

Phone 216-664-2493