Chief Clinical Officer

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Description

ConnextCare is seeking a strategic and experienced Chief Nursing Officer to lead and oversee all clinical operations across the organization. This executive leadership role is responsible for ensuring the highest standards of patient care, clinical quality, and regulatory compliance while advancing our mission to provide exceptional healthcare services.

The CNO will collaborate closely with providers, clinical staff, and senior leadership to drive quality improvement, optimize clinical performance, and support organizational growth.

Key Responsibilities

• Provide leadership and oversight of clinical operations to ensure high-quality patient care and optimal outcomes
• Supervise clinical leadership team, including Director of Nursing, Director of SBHCs, and RN Manager of Specialty Services
• Lead and manage the organization's Quality Management Program, including QI/QA initiatives and performance monitoring
• Oversee Infection Control, Risk Management, and Quality Improvement activities across the system
• Ensure compliance with regulatory and accreditation bodies (e.g., Joint Commission, HRSA, NCQA, IPRO)
• Develop and maintain clinical policies, procedures, and best practices
• Support value-based care initiatives and drive improvements tied to financial performance incentives
• Lead Patient-Centered Medical Home (PCMH) efforts and practice transformation initiatives
• Monitor patient engagement and quality metrics, addressing concerns and implementing improvements
• Oversee training, onboarding, and continuing education for clinical staff
• Collaborate with senior leadership on budgeting, resource allocation, and strategic planning
• Represent ConnextCare in community partnerships, committees, and external engagements
• Promote organizational initiatives, including the Coleman initiative

Requirements

Qualifications

• Active Registered Nurse (RN) license in New York State
• Master's degree in Nursing or related field required
• Minimum 5 years of clinical management experience, preferably in outpatient or medical practice settings
• Strong knowledge of quality management, infection control, and risk management
• Experience with Electronic Medical Records (EMR) systems and Microsoft Office Suite
• Demonstrated leadership ability with a collaborative, team-oriented approach
• Strong analytical, organizational, and decision-making skills
• High level of professionalism and commitment to confidentiality