Chief Information Officer (CIO) - Onsite

Key Responsibilities

Enterprise Technology Strategy and Leadership

Develop and execute a multi-year global technology strategy and roadmap aligned with business objectives, capital plans, growth initiatives and operational priorities.

Serve as a strategic advisor to the CEO, executive team and board on technology opportunities, investment requirements, cyber risk, digital transformation and business continuity.

Establish an enterprise IT operating model with clear decision rights, service ownership, governance forums, standards and performance measures across corporate and site-based teams.

Own the IT budget and investment portfolio, including business cases, prioritization, vendor performance, total cost of ownership and realization of expected benefits.

ERP and Business Application Governance

Create and lead a global ERP strategy for a company operating multiple ERP platforms, defining the target architecture and practical path for rationalization, consolidation, modernization or integration.

Establish governance for ERP configuration, master data, process ownership, change control, security roles, enhancements, reporting and upgrade cycles.

Partner with Finance, Operations, Supply Chain, Engineering, Quality, Sales and Human Resources to standardize core processes while accommodating justified local and regulatory requirements.

Improve integration among ERP, manufacturing execution, warehouse, product lifecycle, customer, financial, human capital and analytics systems.

Build a disciplined program management capability for major implementations, migrations, acquisitions, divestitures and system retirements, with strong controls over scope, risk, adoption and value delivery.

Manufacturing Technology and Operational Excellence

Ensure technology solutions support reliable plant operations, production scheduling, traceability, quality management, maintenance, inventory accuracy and on-time delivery.

Develop an IT and operational technology architecture that appropriately connects and protects plant-floor systems, industrial networks, controls and enterprise applications.

Advance practical digital manufacturing capabilities, including real-time performance visibility, automation, analytics, connected equipment and predictive insights where business value is demonstrated.

Create support and resilience standards appropriate for critical manufacturing operations, including defined escalation, recovery objectives, redundancy and site continuity plans.

Cybersecurity Risk and Compliance

Lead the enterprise cybersecurity program across information technology and operational technology environments using a risk-based framework.

Maintain effective identity and access management, vulnerability and patch management, security monitoring, incident response, backup and recovery, third-party risk and employee awareness programs.

Regularly assess cyber maturity and communicate material risks, priorities and remediation progress to executive leadership and the board.

Ensure technology controls support applicable legal, regulatory, contractual, privacy, export control, records retention and industry requirements across all countries of operation.

Data Analytics and Reporting

Establish enterprise data governance, ownership, definitions, quality standards and master data controls to create trusted information across ERP platforms and sites.

Deliver scalable business intelligence and management reporting that provides timely visibility into financial and operating performance.

Define a data and integration architecture that reduces manual work, reconciliations and disconnected reporting while enabling advanced analytics and responsible use of artificial intelligence.

Infrastructure Service Delivery and Vendor Management

Ensure secure, reliable and cost-effective global infrastructure, cloud services, networks, end-user computing, collaboration tools and service desk operations.

Set service levels and monitor availability, incident resolution, user experience, project delivery, security, cost and business satisfaction.

Manage strategic suppliers, consultants, managed service providers and software partners through disciplined selection, contracting, performance management and risk oversight.

Develop technology integration and separation playbooks to support mergers, acquisitions, new facilities and other changes to the company footprint.

Organization and Change Leadership

Build, develop and retain a high-performing global IT organization with appropriate central, regional and site capabilities.

Clarify roles, succession plans, technical standards and career paths while promoting accountability, collaboration and customer service.

Lead enterprise change management, communication, training and adoption for major technology and process initiatives.

Create strong partnerships with plant managers and functional leaders so priorities reflect business impact and frontline needs.

Qualifications

Bachelor’s degree in information technology, computer science, engineering, business or a related field; an advanced degree is preferred.

Fifteen or more years of progressive technology leadership experience, including significant responsibility for enterprise applications, infrastructure, cybersecurity and transformation.

Demonstrated success leading IT in a multi-site manufacturing, industrial or similarly complex operating environment.

Experience governing multiple ERP platforms and leading major ERP implementations, integrations, upgrades, rationalization or consolidation programs.

Working knowledge of manufacturing and supply chain processes, including planning, procurement, production, inventory, quality, maintenance, logistics and cost accounting.

Experience supporting international operations, including distributed teams, regional requirements, data privacy, language and time-zone considerations.

Strong financial and commercial acumen with experience managing budgets, capital investments, contracts, vendors and measurable benefit realization.

Proven ability to communicate complex issues clearly to executives, boards, operating leaders and technical teams.

Experience establishing cybersecurity, disaster recovery, business continuity, data governance and technology risk management programs.

Leadership Competencies

Enterprise and strategic thinking

Operational discipline and urgency

Business partnership and influence

Transformation and change leadership

Risk-based decision making

Global and cross-cultural leadership

Talent development and accountability

Clear executive and board communication

Measures of Success

A funded and actively governed technology roadmap aligned with enterprise priorities.

Improved stability, usability and business value of ERP and critical manufacturing applications.

Progress toward a simplified application landscape and consistent global processes and data.

Reduced cyber risk and demonstrated readiness for incidents, recovery and business continuity.

Higher service reliability, faster issue resolution and stronger satisfaction among plants and business functions.

Technology investments delivered on schedule, within approved funding and with measurable operating or financial benefits.

Stronger IT talent, succession coverage and accountability across corporate and site teams.

Working Conditions and Travel

This role requires regular interaction with domestic and international manufacturing sites and may require travel of approximately 25 to 40 percent, depending on the company’s footprint and transformation agenda. The CIO must be available to lead the response to significant operational or cybersecurity events outside normal business hours.