Chief Marketing & Communications Officer

Chief Marketing & Communications Officer

Salary

Depends on Qualifications

Location

City Hall, Hampton, VA

Job Type

Full-Time Permanent

Job Number

09409

Department

MARKETING & OUTREACH

Opening Date

06/30/2026

Closing Date

Continuous

FLSA

Exempt

• Description
• Benefits
• Questions

Function

The City of Hampton, Virginia is seeking an innovative, strategic, and visionary leader to serve as our next Chief Marketing and Communications Officer (CMCO).

This executive leadership position is responsible for advancing Hamptons brand, reputation, resident engagement, talent attraction, economic development positioning, and strategic communications. The CMCO will develop and execute data-driven marketing and communications strategies that strengthen Hamptons competitive position as a destination for residents, businesses, visitors, investors, and workforce talent.

What Youll Do

As Hamptons senior marketing and communications executive, you will:

• Lead the Citys marketing, branding, and communications strategy.
• Promote Hampton as a destination for residents, businesses, visitors, investors, and talent.
• Direct media relations, public information, crisis communications, and executive messaging.
• Oversee the Citys website, social media, and digital communications platforms.
• Advise City leadership on communications strategy, public engagement, and reputation management.
• Strengthen community trust through transparent communications and resident engagement.
• Use data and market insights to guide strategy and measure results.
• Lead and develop communications staff while managing budgets and resources.

Who Were Looking For

The ideal candidate is a collaborative and forward-thinking executive with success leading integrated marketing and communications initiatives, including brand development, audience engagement, digital and content marketing, media and public communications, marketing analytics, CRM and automation platforms, website optimization, and AI-powered marketing technologies.

Why Hampton?

Hampton is a vibrant waterfront community rich in history, innovation, and opportunity. Home to world-class attractions, thriving neighborhoods, a growing economy, and a strong commitment to resident engagement, Hampton offers a unique opportunity to make a lasting impact on a city poised for continued growth and success.

If youre ready to help tell Hamptons story, strengthen its brand, and shape its future, we invite you to apply!

This position will be advertised until filled. Click here to review the full job description.

Benefits Overview

This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:

• Sentara Health Medical Insurance
• OptumRx
• Delta Dental Insurance
• Anthem Blue View Vision
• FSA Reimbursement accounts
• Standard: Accident and Critical Illness
• Trust Mark Universal Life Insurance
• Legal Resources Plan
• Virginia 529
• Mission Square: 457 / Roth IRS / Roth 457 (b) IRA
• Employees begin accruing annual and sick leave immediately.
• Other forms of leave include:
• Maternity Leave
• Parental Bonding Leave
• Care for Sick Parent Leave
• Birthday Leave
• Personal day (available every quarter)

The eleven paid holidays each year include:

• New Years Day

• Martin Luther King, Jr. Day

• Presidents Day

• Memorial Day

• Juneteenth Day

• Independence Day

• Labor Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

• Employees birthday

• A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the VRS website.

• Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.

Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the ICMA-RC website.

• Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.

• Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.

• The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or Sentara EAP website.

• Direct deposit into most banks is a convenient finance feature.

Savings bonds are available to the Citys workforce.

• Employees are covered for Workers Compensation where appropriate.

01

Do you have a Bachelors degree from an accredited college or university Communications, Public Relations, Marketing, Journalism, or a related field of study?

• Yes
• No

02

Which of the following options below best describes your experience in communications, public relations, and media relations in a governmental or public relations environment?

• No experience
• 1 - 2 years' experience
• 3 - 5 years' experience
• 6 - 9 years' experience
• 10 or more years' experience

03

Which of the following options below best describes your supervisory or team leader experience in communications, marketing or public relations environment?

• No experience
• 1 - 2 years' experience
• 3 - 5 years' experience
• 6 - 9 years' experience
• 10 or more years' experience

04

If you have previous experience in a municipal setting, please explain where you gained this experience with each municipal employer. If you answered "No experience," please type "N/A" in the space provided below.

05

Which of the following options below best describes your experience in brand development, audience engagement, digital and content marketing, media and public communications, marketing analytics, CRM and automation platforms, website optimization, and AI-powered marketing technologies?

• No experience
• 1 - 2 years' experience
• 3 - 5 years' experience
• 6 - 9 years' experience
• 10 or more years' experience

06

Please provide a description to support your response to question 5 below.

07

I understand that I will be considered "essential personnel" during City emergency situations and may be required to work long and unusual hours during such situations.

• Yes
• No

08

This position requires that you possess a valid Virginia Drivers License and have a satisfactory driving record based on the City of Hampton criteria. Failure to provide your drivers license number will prevent us from considering your application. Please confirm your drivers license number by entering it below:

09

I understand that I must successfully pass a background check related to this position prior to any offer of employment or promotion.

• Yes
• No

Required Question

Employer City of Hampton

Address 22 Lincoln Street

Hampton, Virginia, 23669

Phone (757) 727-6407

Website http://www.hampton.gov/hr