Chief Medical Information Officer (CMIO)

Overview:

The primary responsibility of the Chief Medical Information Officer (CMIO) is to shape the digital and medical information transformation in support of the 3-part mission of teaching, research, and clinical service. Specifically, the CMIO will serve as the digital and medical information executive lead for EVMS’ digital strategy, inclusive of its electronic health record (Epic Community Connect), artificial intelligence, and optimization of clinical deployments through digital assets. The Chief Medical Information Officer reports to the Dean of the medical school but will work in collaboration with other organizational executives, including departmental chairs and the CEO of the medical group.  

 

As an integral part of this role, the Chief Medical Information Officer focuses on innovative approaches for improving the quality, efficiency, and appropriateness of care delivered to Hampton Roads members. She or he serves as a thought leader on digital and medical informatics, with an eye toward system-wide value enhancements through the institution of best practices and technological solutions or other enhancements. 

Responsibilities:

Executive Leadership:

• Leads execution and implementation of Hampton Roads’ digital and medical informatics initiatives and programs. 
• Collaborates with the physicians, providers, and staff to support their digital and medical informatics efforts to improve quality of care, patients' experience, clinical workflows, medical documentation, etc.
• Supports decision-making responsibilities regarding medical information matters of the clinical service. 
• Communicates, educates, and develops partnerships with providers (including medical groups and hospital systems) and serves, when needed, as the interface between the Population Health and providers 

Clinician Engagement and User-Informed Epic Build:

• Leads EVMS programs focused on Epic usability, clinician engagement, provider skills optimization, and provider well-being. 
• Optimizes the CMIO structure to provide the highest quality and most efficient support to clinicians. 
• Understands workflow and technology needs from the clinical community and translates them into actionable improvements.  
• Collaborates with the training team and Epic clinical superusers from EVMS clinical departments to optimize end-user training for Epic, portals, and other digital technologies that provide Epic learning content.  
• Partners with training and communications to optimize Epic support updates through shorter, more interactive content and integrated media.  
• Partners with the Epic application teams to contribute to specifications to ensure training content is clinically and operationally relevant for EVMS. 
• Understands, informs, and drives future technology architecture and digital strategy, inclusive of ambient documentation and other artificial intelligence in clinical practice.  

Health Systems, Operations, and Governance:

• Acts as an integral member of Health System Operations Governance, serving Advisory Councils (Physician Champion Council, Nursing Advisory, Patient Access/Experience Advisory) to provide clinical input, guide decision making, and prioritize the development road map of Epic and Non-Epic clinical systems. 
• Collaborates to leverage informatics and clinical knowledge, serving as a resource to support enterprise services, such as ambulatory and inpatient care.  
• In partnership with the Sentara Epic partners, design and implement a program to embed certified builders in Epic application teams. Including: 
  • Designs a physician and APP build and encourages partnerships.  
  • Develops a change management process for distributed build and ensures alignment with application teams.  
  • Tracks performance and impact of changes from the distributed build programs.

Non-Epic Clinical Systems, Data, Research, and Security:

• Collaborates with the medical group IT leadership on Non-Epic Clinical Systems to ensure alignment with Epic application lifecycle and functionality. 
• Collaborates with the medical group analytics to develop clinically informed data products, usage, stewardship, and governance. 
• Serves as aclinical liaison for programmatic developments in Data and Analytics 
• Champions/sponsors development of data infrastructure and analytics capabilities to support research initiatives.  
• Partners with researchers to implement technology solutions that facilitate translational research, clinical trials, and data-driven discoveries.  
• Additionally, collaborates with the medical group to effectuate solution engineering, tech, data & analytics, research, and IT/security teams to implement and monitor data security measures. 

Incident management:

• Participates in incident management, especially those involving clinical systems that impact care delivery and patient safety. 
• Supports escalation of major incidents to clinical, operational, patient safety, and emergency preparedness leaders.
• Facilitates clear communication to the clinical community during major incidents.

National Leadership & Visibility:

• Represent EVMS at national meetings and through peer-reviewed publications, sharing lessons learned and advancing the field of clinical informatics. 

Qualifications:

Key Qualifications: 

• A physician with board eligibility/certification in Clinical Informatics and Epic builder certification is required.
• Current/eligible for a Virginia medical license and eligible for a clinical appointment at EVMS; patient consultation and/or care on a regular basis.
• 5+ years of information systems experience, with momentous experience in a large and complex medical group, and/or Academic medical center, medical school, teaching hospital, or integrated health care delivery system.
• Proven history of successful information technology implementation and service delivery in complex healthcare organizations 
• Demonstrated ability to collaborate with clinical and operational leadership to optimize and improve the EHR and solve critical business/clinical challenges.
• Knowledge of software engineering and the development life cycle 

Core Skills: 

• Exceptional interpersonal skills and strong team management ability 
• Ability to interact with and influence senior leadership and work collaboratively across functions, levels, and departments within a highly matrixed environment. 
• Commitment to the professional development and career advancement of direct reports and matrixed colleagues, exemplified by a genuine interest in career progression, ensuring opportunities to present and engage, and providing counseling and career advice. 
• Develops and maintains colleague relationships, solves problems analytically, demonstrates strong project management effectiveness, has highly developed written and verbal communication skills, consistent professional presence, and strategic insight. 
• Demonstrates emotional intelligence, self-motivation, and creative/innovative problem-solving. 
• Strong analytical skills, judgment, and effective communication to solve problems and eliminate blockers that impede the execution of strategic programs. 

Education:

• Graduate of an accredited medical school; Doctorate degree in Medicine
• Candidates with post-graduate degrees (e.g., MBA, MPH, MMM) preferred
• Certification/Licensure Required
• Board certification
• Unrestricted active medical license in Virginia
• Eligible for credentialing by payors in the Hampton Roads

Location : Location: US-VA-Norfolk