Chief of Staff

Packet Digital, LLC

Fargo, ND

JOB DETAILS
SKILLS
Analysis Skills, Board Meeting, Business Administration, Business Strategy, C-Level Management, CoS (Class of Service), Communication Skills, Conferences, Cross-Functional, Follow Through, Leadership, Management Consulting, Microsoft PowerPoint, Operational Communications, Operational Improvement, Operational Measurement, Operational Strategy, Operations Management, Operations Planning, Organizational Skills, Plan Meetings, Power Amplifier, Presentation/Verbal Skills, Problem Solving Skills, Project Tracking, Project/Program Management, Reporting Skills, Strategic Planning, Team Player, Time Management
LOCATION
Fargo, ND
POSTED
7 days ago

Job Purpose

The Chief of Staff (CoS) is a strategic, operational, and execution-focused partner to the CEO across Packet Digital and Badland Batteries. This role enables the CEO to operate at maximum effectiveness by owning cross-functional initiatives, ensuring organizational alignment, driving strategic priorities, and amplifying executive decision-making. The Chief of Staff operates at the intersection of strategy, operations, communications, and culture-acting as an integrator, problem-solver, and force multiplier for the CEO.

Key Responsibilities

Executive Communications & Alignment

  • Prepare CEO-level communications including presentations for conferences, board meetings, investor briefs, and internal strategic updates – coordinating across teams
  • Ensure the executive team is aligned, informed, and operating efficiently through meeting prep, agenda design, and follow-through on action items.
  • Act as a representative of the CEO in selected internal and external conversations. Take ownership for weekly company-wide updates.
  • Facilitate cross-team collaboration on CEO's priority strategic initiatives and resolve blockers that hinder progress (by developing collaborative relationships).

Operational Excellence

  • Drive special projects, key proposals, cross-functional initiatives, and mission-critical operational improvements end-to-end.
  • Partner with senior leadership to translate company strategy into operational plans and measurable end-to-end milestones.
  • Make sure that important things don't get dropped; partner with the CEO to make her more effective.
  • Oversee preparation for monthly manager meeting and quarterly planning; track progress on company goals, work with function leaders to prepare quarterly reports.

External Coordination

  • Support CEO in managing outreach to high-value relationships with strategic partners.
  • Oversee preparation and follow-through for critical external proposals, engagements, conferences, and meetings.
  • Coordinate community engagement; provide factory tours (once you're up to speed).

Qualifications

Required

  • 4-8+ years of experience in roles such as strategy, operations, program management, management consulting, product leadership.
  • Proven ability to lead complex cross-functional initiatives in a fast-moving environment.
  • Exceptional written, PowerPoint and verbal communication skills, strong analytical thinking, and organizational skills.
  • Strong business judgment, discretion, and the ability to act with executive presence.
  • Excellent executive functioning – able to manage multiple company-critical initiatives and deliver them on time.

Preferred

  • Experience working directly with or supporting C-level executives.
  • MBA or relevant advanced degree.

Success Profile

The ideal Chief of Staff will...

  • Have a high IQ, high EQ, identify what's important and gets it done collaboratively.
  • Thrive in ambiguity and quickly bring structure to chaos.
  • Seamlessly context-switch between high-level strategy and detailed execution.
  • Operate with urgency, decisiveness, and emotional intelligence.
  • Act as a force multiplier-making the CEO and entire leadership team more effective.
  • Bring humility to work and be willing to do menial tasks with joy.

About the Company

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Packet Digital, LLC