Analysis Skills, Change Control, Channel Strategies, Communication Skills, Consulting, Cross-Functional, Decision Support, Healthcare, Leadership, Operational Strategy, Operations Management, Performance Metrics, Problem Solving Skills, Reporting Dashboards, Technical Leadership, Technical Strategy
Your Role
The Technology team is responsible for the delivery, operation, and governance of secure, compliant, and scalable platforms that support critical healthcare services and enable the successful separation and long-term independence of the Ascendiun family of companies. The Chief of Staff, Sr. Principal will report to the Chief Information Officer (CIO). In this role you will serve as the CIO's trusted advisor, strategic partner, and operational leader. This role enables clarity, alignment, and disciplined execution across the Technology organization, ensuring that strategy translates into sustained, measurable outcomes.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
- Requires a bachelor's degree or equivalent experience
- Requires a minimum of 12 years of experience in strategy, operations, consulting, or technology leadership roles
- Demonstrated experience as a Chief of Staff, strategic advisor, or senior operational leader
- Exceptional communication skills with ability to influence executive stakeholders
- Strong analytical, problem-solving, and systems-thinking capabilities
- Proven track record leading large-scale, high-impact initiatives
- Experience with operating model design, governance frameworks, and program delivery
- Experience in regulated environments preferred
- Familiarity with Technology Business Management and enterprise operating models preferred
- Demonstrated success introducing scalable frameworks and processes
- Expertise in operational excellence and execution discipline
Hybrid
This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.
Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.
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Your Work
In this role, you will:
- Drive the development and execution of the Technology strategy by translating the CIO's vision into clear priorities, operating plans, and measurable outcomes; establish governance structures, operating rhythms, and decision frameworks
- Own and evolve the Technology operating model, including change control, delivery lifecycle governance, and escalation paths
- Enable the Technology leadership team by coordinating executive forums, governance reviews, and planning cycles; develop executive communications and materials
- Lead cross-functional and cross-entity coordination across Stellarus and BSC, ensuring alignment on priorities, delivery, and compliance
- Drive execution discipline and delivery transparency through dashboards, KPIs, and reporting frameworks
- Lead complex, high-impact initiatives such as separation readiness and governance implementation
- Craft clear narratives that support executive decision-making and influence stakeholders
- Drive disciplined operational management across financials, headcount, and resource planning
Your Work
In this role, you will:
- Drive the development and execution of the Technology strategy by translating the CIO's vision into clear priorities, operating plans, and measurable outcomes; establish governance structures, operating rhythms, and decision frameworks
- Own and evolve the Technology operating model, including change control, delivery lifecycle governance, and escalation paths
- Enable the Technology leadership team by coordinating executive forums, governance reviews, and planning cycles; develop executive communications and materials
- Lead cross-functional and cross-entity coordination across Stellarus and BSC, ensuring alignment on priorities, delivery, and compliance
- Drive execution discipline and delivery transparency through dashboards, KPIs, and reporting frameworks
- Lead complex, high-impact initiatives such as separation readiness and governance implementation
- Craft clear narratives that support executive decision-making and influence stakeholders
- Drive disciplined operational management across financials, headcount, and resource planning
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Blue Cross and Blue Shield Association
At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.
2,000 to 2,499 employees
https://www.bcbs.com/about-us/careers