Chief Operating Officer

Mercy

Cape Girardeau, MO

JOB DETAILS
SKILLS
Business Administration, Business Strategy, Capital Budgeting, Clinical Competency, Clinical Practices/Protocols, Coaching, Communication Skills, Continuous Improvement, Employee Retention, Healthcare, Healthcare Administration, Hospital, Leadership, Long-Term Care, Maintain Compliance, Marketing Strategy, Metrics, Patient Care, Philosophy, Problem Solving Skills, Process Improvement, Regulatory Requirements, Resource Utilization, Safety/Work Safety, Strategic Planning, Talent Management, Team Player
LOCATION
Cape Girardeau, MO
POSTED
13 days ago

Find your calling at Mercy!

Mercy Hospital Southeast is seeking a strategic and collaborative Administrative Executive to lead designated service lines and operational areas. This executive partners closely with Medical Directors and Department Leaders to advance clinical excellence, drive growth, and position key service lines as regional centers of excellence.

This role is responsible for translating strategy into action-ensuring alignment with Mercy's mission while delivering strong operational, financial, and quality outcomes.

Position Details:

Key Accountabilities

Strategic Leadership & Growth

  • Lead short- and long-term planning efforts aligned with Mercy's mission and future healthcare trends
  • Partner in hospital-wide strategic planning and major organizational initiatives
  • Drive service line growth through program development, innovation, and market-aligned strategies

Operational & Service Line Excellence

  • Collaborate with Medical Directors and Department Leaders to advance service lines as regional leaders
  • Improve patient experience, quality outcomes, and operational efficiency
  • Monitor and act on quality, safety, and service metrics to drive continuous improvement

Leadership & Talent Development

  • Coach and develop Department Directors and Supervisors to enhance performance and engagement
  • Foster a culture that supports recruitment, retention, and professional growth
  • Establish and uphold standards for clinical and leadership competency

Financial & Resource Stewardship

  • Lead development and oversight of operating and capital budgets
  • Ensure fiscal accountability while optimizing staffing, systems, and resource utilization
  • Plan and implement long-term improvements in care delivery and efficiency

Compliance & Organizational Alignment

  • Ensure adherence to Joint Commission standards and all regulatory requirements
  • Implement Mercy's philosophy, goals, and objectives across assigned areas
  • Represent service lines in strategic planning and organizational decision-making

Collaboration & Integration

  • Build strong partnerships across physicians, leaders, and interdisciplinary teams
  • Lead through influence, effective communication, and collaborative problem-solving

Qualifications

  • Education: Master's degree in Healthcare Administration, Business Administration, or related field
  • Experience: 3-5 years of progressive healthcare leadership experience at Director level or above
  • Proven ability to lead service lines, drive strategic initiatives, and influence across complex organizations

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

keyword(s): COO, Chief Operating Officer

About the Company

M

Mercy

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.

Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1986
WEBSITE
https://www.mercy.net/