Chief Operating Officer, Mosaica

Compensation:

Salary Grade: CS124
Minimum Starting Salary $94,830.00
Final salary will be determined based on experience, qualifications, and other relevant factors.

Compensation Type:

Salary

Employment Type:

Regular

FLSA:

Exempt

Scheduled Weekly Hours:

40

Position Summary

Instructions to Applicants: A complete application package must include the following required documents. Please upload documents to the Resume Drop Box section of your application. Incomplete application packages will not be reviewed.

- Resume/CV*
- Cover Letter
- Unofficial transcripts (official required upon hire)

* Your resume must fully document your experience. For each position include job title, description of duties and responsibilities, employment start and end dates (month and year), AND hours worked per week. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position. In describing your experience, please be clear and specific. We will not make assumptions regarding your qualifications or experience.

The Chief Operating Officer (COO) will serve as a key member of the leadership team, reporting directly to the Chief Executive Officer (CEO). The COO provides strategic, financial, and operational leadership, ensuring the effective and efficient management of internal operations. The COO will serve as a mission-aligned leader with experience in scaling operations, managing cross-functional teams, and driving impact in a nonprofit environment.

Duties & Responsibilities

• Collaborate with the CEO and leadership team to develop and implement strategic plans aligned with the organization’s mission and goals; translate strategy into actionable objectives across departments and ensure alignment with organizational priorities.

• Serve as a strategic partner to the CEO on organizational growth, partnerships, and program expansion initiatives.

• Provides direct supervision to professional staff.

• Oversee day-to-day internal operations, including human resources, IT, facilities, budget administration, procurement, data collection and analysis, reporting, and regulatory compliance.

• Develop, implement, and continuously improve systems, policies, and processes to enhance efficiency, accountability, scalability, and organizational effectiveness.

• Ensure compliance with all applicable federal, state, and local laws and regulations, including protection of intellectual property and covered programs.

• In partnership with Finance, manage and oversee multimillion-dollar budgets, ensuring strong financial controls, long-term sustainability, and fiscal accountability.

• Lead annual departmental budgeting and forecasting processes in coordination with program and development leadership; monitor financial performance and recommend corrective actions as needed.

• Support program teams in evaluating and strengthening program delivery, outcomes, and overall impact through implementation of performance metrics and data-informed decision-making practices.

• Foster a culture of continuous improvement, accountability, and measurable impact across the organization.

• Partner with the Office of Human Resources in workforce planning, recruitment, onboarding, performance management, staff development, employee engagement, and retention.

• Cultivate a vibrant and mission-driven organizational culture that supports professional growth and high performance.

• Identify, assess, and mitigate organizational risks; ensure infrastructure, systems, policies, and technology effectively support current operations and future growth.

• Lead crisis response planning and business continuity efforts to safeguard organizational stability and resilience.

• Perform other duties as required.

Knowledge, Skills, and Abilities:

• Knowledge of nonprofit governance, funding models, and executive leadership principles.

• Knowledge of organizational design, change management, and risk management.

• Knowledge of data governance, internal controls, and performance measurement.

• Knowledge of financial management and budgeting.

• Skill in strategic analysis and translating complex information into executive insights.

• Skill in fostering cross-functional alignment among senior leaders.

• Skill in influencing and engaging diverse stakeholders.

• Skill in proactive problem-solving in fast-paced environments.

• Skill in communicating effectively with executive leadership, employees, community partners, funders, and other stakeholders through clear, concise, and professional oral and written communication.

• Ability to anticipate long-term organizational impact of decisions.

• Ability to align strategic vision with operational execution.

• Ability to promote ethical leadership and organizational accountability.

• Ability to work effectively with individuals from diverse backgrounds, experiences, and perspectives, fostering an inclusive, collaborative, and respectful work environment that supports the organization's mission and values.

Minimum Qualifications:

• Bachelor’s degree in Business, Public Administration, Non-Profit Management, or related field.

• Ten (10) Years’ progressively responsible leadership experience in organizational operations.

Salary Ranges: http://www.sfcc.edu/policy/fy27-staff-salary-schedule/

Preferred Qualifications:

• Master’s degree in Business, Public Administration, Non-Profit Management, or related field.

• Experience in senior operational roles in the non-profit or social impact sector.

Conditions of Employment

• Employment in this position is contingent upon an annual employment contract, in accordance with institutional requirements.

Physical Demands and Working Conditions:

• No or very limited physical effort required.

• No or very limited exposure to physical risk.

• Work is normally performed in a typical interior/office work environment.

Schedule Designation:

• Typically, 8:00 a.m. - 5:00 p.m., Monday through Friday. May be required to work after-hours and/or weekends.

• This role is located on campus in Santa Fe, New Mexico.

Best Consideration Date: 08/19/26

Notice of Background Check and Education Verification:

All offers for employment with Santa Fe Community College (SFCC) are contingent upon a successful completion of a criminal background check. Some positions may require additional educational verification for compliance with accreditation standards.

Additional Comments to Applicants:

Applications are disqualified in the first level of review if they do not meet all Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of SFCC’s Hiring Process if information presented in the application material does not clearly address the Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may.

EEO Statement:

As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

ADA Statement:

The SFCC is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), SFCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

SFCC Recruiting Statement:

Santa Fe Community College is a Hispanic-serving institution, which neighbors the eight northern Indian pueblos in Northern New Mexico. We are committed to attracting and retaining highly qualified and diverse faculty and staff. SFCC strives to make our campus a place where all individuals feel welcome, nurtured, and valued. At the heart of SFCC’s mission – Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad – is a commitment that higher education and opportunity should be open to everyone. SFCC fosters a welcoming environment and a climate of inclusivity for students, faculty, and staff. Join the SFCC team in working to empower students and strengthen community!

For additional jobs apply at https://jobs.sfcc.edu