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Chief People Officer

Tenderloin Neighborhood Development

San Francisco, CA

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JOB DETAILS
SALARY
$226,000–$235,500 Per Year
SKILLS
Affordable Housing, Analysis Skills, Budget Management, Building Systems, Business Plan, Business Strategy, Calculators, Centralized Operations/Management, Change Management, Chinese Language, Communication Skills, Compensation and Benefits, Data Analysis, Documentation Review, Employee Retention, English Language, Federal Laws and Regulations, Government, Human Capital, Human Resources, Human Resources Management, Human Resources Processes, Industrial Relations, Interpersonal Skills, Leadership, Legal, Legal Documents, Legal Standards, Lift/Move 20 Pounds, Maintain Compliance, Management Strategy, Mathematics, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multilingual, Nonprofit, Office Equipment, Organizational Development/Management, Organizational Skills, People Management, Performance Management, Performance Metrics, Physical Demands, Profit & Loss Management, Property Management, Quality Metrics, Regulations, Regulatory Compliance, Regulatory Requirements, Residential Construction, Residential Real Estate, Risk, Risk Management, Russian Language, Schedule Development, Spanish Language, State Laws and Regulations, Strategic Planning, Succession Planning, Tagalog Language, Talent Management, Team Player, Time Management, Training/Teaching, Vietnamese Language, Willing to Travel, Word Processing, Workforce Planning
LOCATION
San Francisco, CA
POSTED
Today
Job Title: Chief People Officer

Employment Status: Full-Time; Exempt

Pay Range: $226,000 - $235,500/year

Location: TNDC Central Offices; 201 Eddy & 215 Taylor, San Francisco, CA 94102

Schedule: Monday - Friday, Hybrid; Minimum of 3 days onsite at TNDC offices and 2 days remote per week and on call as needed for critical incidents

SUMMARY

The Chief People Officer (CPO) will report to the Chief Executive Officer and be a key member of the Executive Management team leading strategic talent and culture efforts across TNDC, which is a diverse, unionized and multi-tiered organization. The CPO will be a collaborative, creative, and innovative partner to our leadership team in designing, communicating, and executing a powerful strategy that continuously and successfully attracts, develops, motivates, and retains high level talent to support our organization and mission. While this position includes oversight of a range of human resource functions and compliance, the vision for the role of the successful candidate for this position will include other areas of the business including strategic planning for growth and central offices operations. The ideal candidate will possess exceptional skill, interest, and expertise in envisioning and leading the development of organization-wide, human capital processes and initiatives that inspire current and prospective staff, support organizational excellence and growth, and model TNDC's core values.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

ESSENTIAL DUTIES

Leadership:
  • In collaboration with the Executive Management Team (C-suite), create and communicate a vision for human resources and talent that is aligned with the organization's mission, values, and goals
  • Lead the organization's labor relations strategy by advising the CEO on union related matters and ensure all labor initiatives align with overall business goals, culture, and workforce planning
  • Provide strategic and functional expertise to the C-suite, Senior Management Teams
  • Lead a strong human resources function by attracting, developing and retaining skilled human resources talent to support TNDC as employees and consultants.
  • Actively participate as a member of the C-suite and overall Management Team
  • Effectively partner with leaders across the organization to ensure commitment for execution of initiatives to support a culture of equity and engaged talent aligned with TNDC's vision and values
  • Leadership of the TNDC central offices operations team
  • Manage and lead internal employee communications
  • Present to the Board of Directors on key Talent and HR matters
Strategic Thinking and Change Management:
  • Analyze the external environment, including the performance of industry peers, against TNDC's strengths and challenges, and develop and implement Talent and HR initiatives that hold promise for the organization
  • Align human resource initiatives and talent planning with organizational strategies, mission, values, and goals
  • Develop, plan, and implement change management strategies to support organizational improvement and growth
  • Develop and execute the organization's labor relations strategy and ensure it aligns with broader business goals, culture, and workforce planning
Human Resource Risk Management:
  • Provide oversight of the Human Resource function ensuring human resource policies, programs, and processes are administered effectively and in compliance with relevant laws and regulations
  • Identify and mitigate workforce and labor risks proactively and partner with legal counsel to ensure adherence to federal and state labor laws
  • Oversee investigations and ensure documentation aligns with legal standards
  • Provide direct supervision to the HR leadership team
  • Ensure compliance with all bargaining-related timelines and regulatory requirements
  • Lead the ongoing relationship with the union and oversee the interpretation, implementation and enforcement of CBAs by partnering with legal counsel to ensure full compliance with federal and state labor laws and leading to resolution of contract-based disputes and grievances
  • Manage human resource-related risk
Human Resources Policies and Program Oversight:
  • Inspire and oversee implementation of responsive human resources policies and programs for union and non-union members including but not limited to training and development, recruitment and retention, performance management, career ladders, compensation, and benefits programs
  • Build, implement, and maintain sustainable yet flexible human resource programs and processes that enable the organization to effectively attract, motivate, and retain high-performing employees
  • Oversee the creation of job-related competencies for positions and integrate them into all core human resource efforts
  • Develop, implement, and maintain an effective succession planning process
  • Establish and reinforce a strong performance and progressive discipline culture, with appropriate measurements in place
  • Manage union and non-union requirements, process, procedures and integrate into one TNDC culture
  • Other duties as requested
REQUIRED SKILLS

Knowledge and skills:
  • Ability to effectively manage time (schedules, deadlines, etc.) and paper (forms, documents, etc.).
  • Ability to follow directions and work independently
  • Excellent interpersonal and organizational skills
Physical Requirements:
  • Ability to operate office equipment such as personal computers and calculators.
  • Ability to coordinate eyes, hands, and fingers in performing word processing, writing, reading, and similar tasks
  • Ability to lift 15-20 pounds
  • Visual acuity is necessary to review documents
  • Hearing acuity sufficient to use telephone and communicate with tenants, and staff
  • Ability to perform sedentary to light physical work involves sitting most of the time
Environmental Adaptability:
  • Ability to work in an office environment
  • Ability to work in a neighborhood with open drug use and active street life
  • Ability to travel to various work sites as needed
Mathematical Ability:
  • Ability to analyze data, create KPI's and measurable impact on people initiatives
  • Ability to create and manage budgets with P&L responsibilities
  • Ability to add, subtract, multiply, divide, and calculate decimals, ratios, percentages, and fractions
  • Ability to calculate weights and measures
Language and Communication Ability:
  • Include any relevant information here - an example is noted below
  • Ability to comprehend and correctly use informational documents including employee handbook, employment law and job descriptions
  • Ability to communicate effectively with residents, coworkers and staff at all levels, residents, government officials, both verbally and in writing
  • Ability to maintain absolute discretion with confidential information and capably determine the appropriate audience and level of detail for communications both internal and external
  • Ability to keep abreast of changes in policy, regulations, methods, operations, etc. as they apply to compliance and occupancy procedures and activities
MINIMUM QUALIFICATIONS
  • A bachelor's degree from an accredited university and a minimum of 10 years of highly successful experience in organizational development and/or human resources that has resulted in exceptional talent recruitment and development
  • A minimum of 7 years of experience supervising professional staff
  • Two years of experience working in an affordable housing management company
  • Direct experience in successful implementation of organizational change strategies and practice that has demonstrably benefited organizational effectiveness
  • Proven track record of success working in a unionized environment, successfully negotiating collective agreements to the benefit of the unionized staff and organization
  • Proficient in Microsoft Office (Word, Excel, Outlook, Access)
PREFERRED QUALIFICATIONS
  • Human Resources management experience in a non-profit
  • Advanced degree in a relevant field
  • Knowledge of residential property management, building systems, and housing quality standards
  • Bi-lingual or fluent in spoken and written Spanish-English, Chinese-English, Vietnamese-English, Tagalog-English or Russian-English


Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.

In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.

About the Company

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Tenderloin Neighborhood Development

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