Chief Product Owner - Affinity

Chief Product Owner – Affinity

This is a hybrid role with the flexibility to work both virtually and from Chicago, IL or Minneapolis, MN (preferred) or any US Aon office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Chief Product Owner (CPO) for Affinity North America is accountable for defining, scaling, and executing a cohesive product strategy across a complex portfolio of MGA, MGU, program, and direct‑to‑consumer insurance businesses. This role sits at the intersection of business strategy, digital capability, underwriting models, and distribution experience, with a mandate to transform this portfolio into a digitally enabled, scalable growth engine.

The CPO will own the end‑to‑end product lifecycle across Affinity US—spanning product design, pricing, underwriting workflows, digital distribution, broker and customer experience, and ongoing optimization—while working in close partnership with Technology, Operations, Risk Capital, and Business Leadership.

Product Strategy & Portfolio Leadership

• Define and own the Affinity US product strategy, aligned with AOP 2027–2029 objectives.
• Rationalize and manage a portfolio of dozens of insurance products across multiple MGAs, MGUs, and program structures.
• Establish clear product segmentation across:
  • Direct‑to‑consumer
  • Broker‑distributed
  • Sub‑producer and wholesale‑adjacent channels
• Determine which products should be:
  • Digitized and scaled
  • Standardized
  • Sunset or restructured

Digital Product & Distribution Enablement

• Lead the shift from spreadsheet‑driven processes to modern digital product experiences.
• Own product requirements for:
  • Digital submission, quote, bind, and service journeys
  • Broker and sub‑producer portals
  • Direct digital distribution where applicable
• Partner with Technology on platform decisions (e.g., Epic usage) while owning the product experience layered on top.
• Ensure product design supports:
  • Straight‑through processing (STP)
  • Automation and scalability
  • Future AI‑assisted workflows

MGA / MGU & Program Complexity Management

• Design product models that respect the unique economics and structures of MGAs and MGUs, including:
  • Underwriting authority
  • Carrier service obligations
  • Distribution and commission structures
• Ensure clear separation—and intentional integration—between:
  • Underwriting services
  • Distribution activities
  • Claims participation where applicable
• Create product frameworks that can be consistently applied across ~15 legal entities without forcing false uniformity.

Growth, Investment & Prioritization

• Partner with senior leadership on investment prioritization, especially in constrained funding environments (e.g., 2027).
• Build compelling product‑led growth cases for:
  • Digital enablement
  • Broker experience improvements
  • Marketing and demand generation capabilities
• Balance near‑term revenue growth with longer‑term platform and capability investments.

Governance, Risk & Regulatory Alignment

• Ensure all products meet regulatory, contractual, and carrier requirements, particularly as digital models replace legacy processes.
• Partner with Risk Capital and Legal on product governance, approvals, and compliance.
• Establish consistent product governance and decision frameworks across Affinity US.

Leadership & Organization

• Build and lead a high‑caliber product organization spanning product management, product operations, and product analytics.
• Act as the single point of accountability for product decisions across Affinity US.
• Serve as a strong peer to Technology, Operations, and Business Leaders—collaborative, but decisive.

How this opportunity is different

The Chief Product Owner is the role that turns strategy and investment into real outcomes—bridging the gap between ambition and execution.

Skills and experience that will lead to success

• Fifteen plus years of experience in insurance, MGA, or specialty distribution businesses, with deep exposure to product leadership.
• Proven success leading complex, multi‑product portfolios at scale.
• Direct experience with:
  • MGA / MGU or program business models
  • High‑volume transactional insurance products
  • Digital distribution and workflow transformation

Education: Bachelor’s degree in relevant field or equivalent years of industry experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $200,000 to $240,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.  The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary.  The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation.  Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.

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