Chief Programs Officer

Job Summary:

The Chief Programs Officer (CPO) leads efforts to align TPCA’s programs, services, funding, growth, and programmatic staffing to maximize the delivery of meaningful programming to Tennessee community health centers. This team member will oversee TPCA programs and focus fully on leveraging staff expertise and the association’s resources to ensure high-quality support for community health centers. The role leads in grants, program, and budget management as well as building and maintaining relationships, promoting teamwork, and the ability to bring projects from vision to execution.

Key Responsibilities:

The CPO will work with TPCA staff to develop strategies that:

· enhance the capacity and expertise of community health centers

· ensure alignment of programmatic efforts across departments

· provide leadership and support to program directors

· expand programmatic impact through the identification and assessment of funding opportunities

· effectively execute TPCA’s Strategic Plan goals

Essential Duties:

Duty 1: Provide Strategic Leadership and Oversight for TPCA Programs

1. Work closely with program directors and their teams to develop comprehensive strategies and implementation plans for TPCA and programmatic goals.

2. Oversee the coordination and alignment of all TPCA programs, grants, and contracts and promote collaborative relationships between program areas.

3. Work closely with programmatic staff to ensure that TPCA programming, projects, and services are meeting identified needs and bring value to TPCA members.

4. Work with the CEO, program directors, and TPCA Finance Director to develop new program ideas and pilot projects, including financial sustainability planning and integrating successful pilots into staffing plans.

5. Provide oversight for achievement of programmatic-related TPCA Strategic Plan goals and objectives. Assist CEO in compiling quarterly written updates for the TPCA Board of Directors.

6. Represent TPCA on relevant committees and task forces, as well as at speaking engagements, conference panels and training.

Duty 2: Leadership and Staff Support

1. Provide day-to-day oversight for Multi-Disciplinary Staff, and TPCA programs. Serve as strategic advisor to TPCA’s program directors as they develop strategies and program activities.

2. Work closely with program directors to engage, encourage, and support professional development and success among team members.

3. Lead efforts to deploy resources efficiently and effectively toward organizational goals, work with staff to balance workload and effort, and provide regular feedback so key staff can continuously improve supervision skills.

4. Work closely with the CEO and TPCA Leadership Team to develop an inclusive, equitable team-based environment to motivate and inspire staff to work collaboratively toward vision and goals.

Duty 3: Expand TPCA Program Impact Through New Funding

1. Research and identify new funding opportunities that further TPCA’s strategic priorities.

2. Lead TPCA’s grant application and contract development - oversee the writing, review, budget development and submission of grant and contract applications.

3. Upon receipt of new programmatic awards, oversee start-up activities including staffing and implementation plans, working with TPCA Finance Director to accommodate funding in TPCA’s budget, addressing changes or conditions of award by required deadlines.

Duty 4: Grants and Contract Management

1. Oversee and provide day-to-day support and leadership to program directors in the areas of federal, state, and private foundation grant administration.

2. Actively manage select grants, contracts and budgets as directed by the CEO.

3. Provide oversight to program directors to ensure successful contract development and management from procurement, contract negotiation, management and close out.

4. Along with Finance Director, CEO, and program directors, review TPCA contracts and expenditures by funding source; identify potential unobligated balances and develop or revise budgets to reallocate funds and inform the development of the annual TPCA budget.

5. Participate in meetings with Federal and State Grant Project Officers and Grants Management Specialists to ensure TPCA is meeting all grants compliance requirements.

Duty 5: Provide Supervision, Support TPCA Policies and Procedures, and Participate in Staff Activities

1. Lead and facilitate effective collaboration among programmatic teams.

2. Complete, review, and approve TPCA-related forms and activities for supervised staff as outlined in the TPCA policies and procedures.

3. Participate in TPCA staff meetings, leadership and other functional teams, and pertinent conferences and meetings.

4. Ensure completion of TPCA-related forms, activities, and documentation within the timeframes set in TPCA procedures.

5. Provide staff support at TPCA events.

6. Perform other tasks and duties as identified by the immediate supervisor.

Minimum Qualifications:

• High level leadership experience with direct supervision of 5-10 people minimal. A master’s degree in business, administration, public health, program administration, or a related field, or related comparable work experience.
• At least seven years of experience in a leadership position in the non-profit, corporate, or public entity field including grants and/or program management experience.
• Demonstrated track record of securing funding and managing budgets.
• At least five years of team management or supervision experience.

Knowledge, Skills, and Abilities:

• Knowledge and understanding of federal and state grants management, project management, public health, or primary health care.
• Strong people leadership skills and experience
• Multi-layered leadership of team’s experience
• Demonstrates leadership and managerial skills, building and maintaining relationships, promoting teamwork, interpersonal skills, and ability to bring projects from vision to execution.
• Demonstrates core competencies in project management, analysis, decision-making, delegation, and ability to adapt to change.
• Ability to work with minimal supervision and maximum accountability, organize multiple tasks and meet deadlines.
• Ability to manage several projects concurrently and adapt to changes in project requirements and/or the work environment.
• Ability to communicate and work effectively with other staff, members, community-based organizations, health center staff, customer/client groups.
• Demonstrated cultural competence, awareness of the needs of medically underserved populations, and interest in learning about community-based primary health care systems.
• Excellent written and verbal communication skills, including excellent presentation skills.
• Professional demeanor.
• Proficient in Microsoft Office Suite.
• Fluency in written and spoken English.

Work Environment (includes physical requirements):

• Hybrid work schedule.
• Office environment.
• Prolonged sitting, use of computer, monitor, and keyboard; occasionally lifting of lightweight boxes.
• Travel to health centers, local, and national travel (up to 25%).
• As a member of TPCA’s Leadership Team, the TPCA CPO is entitled to a cell phone allowance, as they are expected to be available to staff at any time.

This job description reflects management’s assessment of the functions and requirements of the job. It is a general guideline and not intended to be an exhaustive list of all job elements. It does not restrict management’s ability to reassign or change responsibilities. I have received and read my job description. I understand the requirements of the job and that I am expected to perform other duties as assigned.

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