Join the transformative team at City of Hope, where we''re changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
Position Summary
The Chief Quality Officer (CQO) is a senior executive leader responsible for advancing clinical excellence, patient safety, and high-reliability performance across the City of Hope system. Reporting to the System Chief Operating Officer, this role sets and executes a unified, enterprise-wide quality strategy to ensure safe, equitable, and evidence-based care.
The CQO serves as the principal clinical quality expert and strategic advisor to executive leadership and the Board, integrating quality, safety, regulatory readiness, analytics, and continuous improvement into the organization's operating model. This leader partners closely with physicians, nursing, operational, and academic leaders to translate strategy into measurable outcomes across all care settings.
As a successful candidate, you will:
Lead System Quality Strategy & Alignment
Establish and execute a national quality and patient safety strategy aligned with organizational goals
Define systemwide priorities, standards, and performance targets
Embed quality and safety into enterprise-wide strategic decision-making
Drive Leadership, Culture & Engagement
Elevate clinical outcomes and reduce preventable harm
Build strong partnerships with physician, nursing, and operational leaders
Mentor and develop future leaders in quality and patient safety
Foster a culture of transparency, collaboration, and continuous learning
Represent the organization in national quality forums and associations
Advance Quality Standards & Performance Improvement
Oversee quality standards, governance structures, and performance scorecards
Lead systemwide initiatives to reduce variation and improve care reliability
Implement evidence-based practices, clinical pathways, and outcome measurement
Identify gaps and drive targeted improvement strategies
Champion Data, Analytics & Digital Transformation
Direct system quality analytics strategy, including governance and data integrity
Advance dashboards, predictive models, and real-time safety monitoring tools
Partner with technology teams to leverage AI and advanced analytics responsibly
Ensure ethical and equitable use of digital tools in clinical workflows
Ensure Regulatory Excellence & Governance
Maintain compliance with CMS, The Joint Commission, and other regulatory bodies
Lead systemwide survey readiness and risk mitigation strategies
Advise executive leadership and the Board on quality and safety performance
Monitor external ratings and benchmarks
Strengthen Patient Safety & High Reliability
Lead enterprise patient safety programs and serious event response
Drive root cause analysis and system-level learning
Promote high-reliability principles and a just culture
Embed safety practices into daily operations and leadership expectations
Your qualifications should include:
Preferred:
Key Skills & Abilities:
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please CLICK HERE.