Chief Revenue Officer

Your Role

As Chief Revenue Officer, your ultimate responsibility is to lead Les Olson IT toward long-term, sustainable profitability through strategic vision and integrated revenue operations. This includes aligning and overseeing all functions related to revenue generation — from sales and customer service to assisting with pricing strategies and vendor relationships as needed — while developing and executing effective go-to-market plans. 

You will play a pivotal role in driving sales growth across all categories and branches. This includes setting clear, achievable goals and providing ongoing support and coaching to sales managers and, when needed, individual sales team members.  Your focus will be on fostering a positive, high-performance environment where team members feel empowered to achieve their goals and deliver exceptional customer experiences. 

You’ll also work closely with the sales leadership team to ensure operational excellence, mastery of sales tools and dashboards, and the continuous improvement of team performance in areas like closing ratios, territory penetration, activity tracking, and customer satisfaction. You will assess existing tools and recommend new ones as needed to support these goals. 
 
One important priority of this role will be the ongoing training and development of your team. This will include working closely with Corporate Managers, Team Leads, and HR to design, coordinate, and implement impactful training programs. You will ensure that all team members stay up to date with required trainings and provide new hires with the support they need through structured onboarding sessions and specialized learning opportunities. The development and support of our employees is paramount to both our culture and our success, and we are looking for a leader who enjoys this aspect of the role! 

If you’re a strategic leader with a passion for growth, teamwork, and delivering exceptional customer experiences, we invite you to apply and join us in shaping the future of Les Olson IT! We’re excited to meet candidates who are ready to make an impact, champion our culture, and help drive lasting success.

Responsibilities:

The sales team is made up of six sales managers and ~60 sales reps & specialists. Each of these individuals will roll up to you, with the sales managers being your direct reports. 

• Develop and execute go-to-market sales strategies

• Develop sales training and onboarding for all locations

• Mentor, coach, and grow sales management team members in the following areas:

• • Branch Sales goal attainment

• • Individual sales rep attainment (Reps below 75% of quota should be receiving direct support from their sales manager)

• • Team motivation – Goal alignment

• • Closing strategies

• • Pipeline management and proper utilization

• • Product knowledge

• Drive sales team member success and customer success, with translation to revenue for the company

• Identify new market opportunities and develop a deep understanding of the competitive landscape for each branch

• Bridge siloed departments within LOC with a goal of supporting sales efforts and creating urgency for sales

• Monitor the revenue pipeline and leads, forecast revenue, and deliver on forecasted revenue 

• Partner with senior leadership to execute the current corporate strategic plan and develop additional plans

• Be a master of our CRM platforms, and use the data they provide to drive processes

• Be a student of SaaS and ARR revenue models

• Be a servant-based leader – inspiring the sales teams to reach their collective and individual goals; be willing to get in the trenches and work beside them as needed

• Hone all existing sales talent and hire top talent to augment the team

• Set departmental KPIs and evaluate the effectiveness of current sales initiatives

Requirements

• 10-15 years of proven experience in a senior sales or revenue leadership role, with a track record of driving growth and profitability

• Strong understanding of revenue operations, including sales, customer service, pricing strategy, and vendor relationships

• Demonstrated ability to coach, develop, and motivate sales managers and teams toward high performance and goal achievement

• Exceptional interpersonal and communication skills, with the ability to foster a positive and collaborative team culture

• Strategic thinker with the ability to align day-to-day execution with long-term business goals

• Experience using CRM systems, sales dashboards, and performance metrics to drive insights and improvements

• High level of professionalism, accountability, and emotional intelligence when working with employees, clients, and leadership

• Ability to manage multiple projects and deadlines while maintaining attention to detail

• Experience with HR processes related to performance management, training, and employee development is preferred

• Strong organizational and time management skills, including accurate tracking of sales activities and commission processes

• Willingness to travel to customer locations and branch offices as needed

Compensation & Benefits

• Base salary: $150K, OTE: $300-500K

• Comprehensive benefits package, including medical, dental, and vision insurance

• 401(k) retirement plan with company match

• Generous paid time off (PTO) and paid holidays

• Ongoing professional development and leadership training opportunities

• Supportive, team-oriented culture rooted in mutual respect, integrity, and service

• On-site and field-based work across our regional offices and client locations

• Location: This is a full-time, on-site leadership role based in Salt Lake City, UT, with travel to branch locations and client sites as needed. Typical working hours are 8am-5pm.