Chief Steward

Job Summary:

The Chief Steward ensures seamless behind-the-scenes operations that support world-class events, banquets, and catering functions delivered throughout the Walt Disney World Resort. This role oversees stewarding teams responsible for maintaining the highest standards of cleanliness, food safety, and equipment management while enabling the successful execution of events ranging from intimate gatherings to large-scale conventions and special events.

Be a part of our award-winning Food and Beverage Operations team at the Walt Disney World Resort! In this role, the Chief Steward provides leadership, support and direction for stewarding operations in a fast-paced food & beverage operation. You will lead and inspire a diverse Cast of hourly stewards in partnership with culinary leaders and Cast. You will proactively work to exceed expectations and meet the needs of all food and beverage and catering leaders at the resorts and parks while fostering an environment of cleanliness and operational efficiency as a hallmark for Disney''s standards for success. You will report to the Manager- Stewarding & Facilities Operations.

What You Will Do

• Ensure dish room areas comply with sanitation and safety standards
• Ensure all equipment and tabletop wares are in good condition and that appropriate inventory levels are maintained
• Maintain and monitor equipment, props and inventory
• May be responsible for operating teams in multiple resort locations
• For large remote functions, set up make-shift workspaces to align with sanitation and operations processes
• Able to foster a positive and safe work environment and practices
• Responsible to take a sincere interest in Cast Members and make them feel included and valued
• Actively listen to the Cast, and quickly follow-up on issues
• Motivate and engage Cast Members through inspirational leadership and storytelling

Required Qualifications & Skills

• Possess passion for the food & beverage business and a focus on safety and cleanliness
• Ability to function effectively in a team environment
• Verbal and written communication skills
• Ability to deal effectively with conflict
• Organization, multi-tasking and time management skills with attention to detail
• Problem solving and decision-making skills with a focus on continuous improvement
• Ability to be flexible with work schedule, including weekends, variable shifts, and holidays

Preferred Qualifications

• Multilingual skills, particularly Creole, Portuguese, Spanish and Vietnamese
• Previous experience as a chief steward, kitchen manager or another food & beverage or culinary leadership role
• Operational Guest service experience and Guest service skills

Preferred Education:

• Bachelor's degree in food & beverage, hospitality or equivalent

The hiring range for this position in Orlando, FL is $62,200 to $83,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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