Child Care Resource Specialist

Child Care Resource Specialist

Salary

$18.92 - $28.38 Hourly

Location

3510 S WW WHITE RD, SAN ANTONIO, TX 78223, TX

Job Type

4A Full-Time

Job Number

2026-01164

Department

Pre-K 4 SA

Opening Date

07/14/2026

Closing Date

7/29/2026 11:59 PM Central

Grant Funded

No

FLSA Status

Non-Exempt

• Description
• Benefits
• Questions

Job Summary

Under general supervision, is responsible for performing professional-level work assisting individuals with child care needs through telephone or face-to-face interviews and counseling. Working conditions are primarily inside an office environment. Exercises no supervision.

Work Location

Assigned location will vary based on departmental and program needs at one (1) of four (4) operating locations:

• Pre-K 4 SA North Education Center - (3635 Medical Dr, San Antonio, TX 78229)
• Pre-K 4 SA West Education Center - (1235 Historic, Old Hwy 90 W, San Antonio, TX 78237)
• Pre-K 4 SA East Education Center - (5230 Eisenhauer Rd, San Antonio, TX 78218)
• Pre-K 4 SA South Education Center - (3510 S WW White Rd, San Antonio, TX 78222)

Work Schedule

Assigned shift will vary with departmental and program needs:

• 8:00 a.m. - 4:30 p.m.; Monday - Friday
• 9:30 a.m. - 6:00 p.m. Monday - Friday

Essential Job Functions

• Conducts preliminary and ongoing eligibility intakes/re-certifications for parents applying for federally funded Child Care Services Program.
• Performs calculations to determine parents financial obligations for child care services.
• Monitors adjustments and payments.
• Maintains case records both electronically and hardcopy.
• Provides excellent customer service to both internal and external customers.
• Coordinates between vendor and parent to complete child care arrangements.
• Conducts research and justification for various accounting adjustments, to include computer entry
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelors Degree from an accredited college or university with preferred coursework in Business, Child Development, or related field.

Preferred Qualifications

• Ability to pass a Department of Family and Protective Services (DFPS) background check.
• Bilingual in English and Spanish.
• Prior professional experience working in a school environment.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of counseling and interviewing techniques.
• Skill in utilizing personal computers and associated MS Windows-based software applications (e.g. Word, Excel) and federal/state designed programs in the completion of assignments.
• Ability to operate a computer keyboard and other basic office equipment.
• Ability to maintain and submit accurate records within the required time periods.
• Ability to communicate clearly and effectively.
• Ability to estimate time and materials needed for projects.
• Ability to perform all the physical requirements of the position.

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02

Are you a veteran or active member of the armed forces?

• Yes
• No

03

Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

04

What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associates Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelors Degree from an accredited college or university
• Masters Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

05

If you have a Bachelors Degree from an accredited four-year college or university, please select the area of study in which you have the degree:

• Business
• Childhood Development
• Finance/Accounting
• Psychology
• Other Education Area
• Other Business Area
• Other areas of study not listed above
• I do not have a Bachelors degree

06

How many years of professional experience do you have assisting individuals with child care needs or other related services?

• I do not have any experience
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years or more

07

How would you rate your ability to Speak, Read, and Write in Spanish?

• Beginner (Understand some words.)
• Intermediate (Can understand with minimal assistance)
• Advanced (Able to communicate effectively)
• Fluent (Ability to communicate an teach others)
• None of the above

08

Select any of the following Microsoft Office applications that you have professional experience with.

• Word
• Excel
• Access
• PowerPoint
• Publisher
• Visio
• Outlook
• Teams
• None of the above

09

Describe your experience performing administrative or clerical duties such as entering data, maintaining eligibility or client records, updating case files, or ensuring accuracy of documentation in an office environment. If you do not have any experience, respond "n/a".

10

Describe your experience working in a customer service setting. Please include where you gained your experience. If you do not have any relevant experience, respond "n/a".

11

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

12

I acknowledge this position is funded by sales tax that has been approved by the citizens of San Antonio for a limited time period. This position, therefore, is subject to at-will employment status, and is unclassified and has no disciplinary appeal rights to the Municipal Civil Service Commission.

• I acknowledge

Required Question

Employer City of San Antonio

Address Human Resources Department

San Antonio, Texas, 78205

Phone 210-207-8705

Website http://www.sanantonio.gov/HR/CareerCenter.aspx