Child Support Services - Interstate Child Support Coordinator / 61014991

Child Support Services - Interstate Child Support Coordinator / 61014991

Salary

$46,206.00 - $62,322.00 Annually

Location

Richland County, SC

Job Type

FTE - Full-Time

Job Number

192484

Agency

Department of Social Services

Division

Child Support Enforcement

Opening Date

09/08/2026

Closing Date

9/15/2026 11:59 PM Eastern

Class Code:

AH35

Position Number:

61014991

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN08

Hiring Range - Min.

$46,206.00

Hiring Range - Max.

$62,322.00

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The CSS Interstate Child Support Coordinator assist in researching the Discrepancy, Research, and Automation (DRA) unit for all 46 counties in South Carolina; assists in administering and directing the Interstate Central Registry (ICR) Unit for all 46 counties in South Carolina and working with intergovernmental agencies of all 50 states, territories, and other nations.
• Reviews all incoming intergovernmental child support petitions from all in 50 state, territories and other nations received under the Uniform Interstate Family Support Act (UIFSA) requesting paternity and establishment of child support orders or enforcement of existing child support orders for accuracy and ensures petition meets all established document requirements; maintains data consistency throughout all processing of cases.
• Interprets federal and state regulations and child support policy and procedures to ensure that all Intergovernmental child support petitions and correspondence receive appropriate and timely action; communicates effectively and in a timely manner with other intergovernmental agencies.
• Assists in developing, managing, and implementing all policies or changes that pertain to the DRA unit and ICR unit; develops short- and long-range goals and objectives; supervises personnel in the performance of their duties; monitors and keeps track of appropriate performance measures.
• Conducts meetings and training sessions with ICR unit and DRA unit staff when needed or appropriate; assists in on-boarding and training of new staff; updates staff on changes in systems, policies, and procedures in a timely manner. Responsible for completing comprehensive yearly performance evaluations for each employee and ensuring all documentation is submitted accurately and on time.
• Assists in ongoing training and refinement of the Palmetto Automated Child Support System (PACSS); attends meetings and UIFSA appointments with customers, other departments, divisions, and agencies.
• Maintains and control all FIPS code changes and updates address changes for all 50 states. territories and other nations.
• To ensure that personal identifying information (PII} is properly used, accessed, gathered, shared, and disposed. To protect the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed. Performs related duties as required.

Minimum and Additional Requirements

A High School Diploma and four (4) years of experience in clerical, administrative, social work, child support services, correctional, business administration, or general business.

An Associate Degree and two (2) years of experience clerical, administrative, social work, child support services, correctional, business administration, or general business.

A Bachelors Degree or higher may be substituted for required work experience.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid drivers license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Child Support Enforcement / Richland County

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been terminated or forced to resign from any job? If yes, please explain.

02

I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.

• Yes
• No

03

I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.

• Yes
• No

04

If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?

• Yes
• No

05

Have you ever been employed by the State of South Carolina?

06

How did you hear about this job opportunity?

• HR Recruiter
• DSS Employee
• DSS Internship
• Careers Website
• Indeed
• LinkedIn
• SCWORKS
• College/University Job Portal
• Social Media (Facebook, Instagram, etc.)
• Radio/TV/Billboard
• Other

07

If you selected "Other" or "DSS Employee" in the previous question, please list the source below.

08

Have you completed an internship with the SC Department of Social Services?

• Yes
• No

09

Which of the following best describes your highest level of completed education?

• High School Diploma or GED
• Associate Degree
• Bachelor's Degree
• Master's Degree
• Doctorate
• None of the above

10

How many years of experience do you have in clerical, administrative, social work, child support services, correctional, business administration, or general business?

• None
• Less than 2 years
• 2 years - less than 4 years
• 4 years or more

Required Question

Employer State of South Carolina

Agency Department of Social Services Address 1535 Confederate Avenue Extension

Columbia, South Carolina, 29201

Phone 803-898-7315 ext. 2

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.