Child Support Specialist 1

Child Support Specialist 1

Salary

$34,247.00 - $58,936.00 Annually

Location

Hancock County, WV

Job Type

Full-Time Permanent

Job Number

BCSE27005 PSA

Department

HUMAN SERVICES - BCSE - BUREAU FOR CHILD SUPPORT ENFORCEMENT

Opening Date

08/03/2026

Closing Date

8/18/2026 11:59 PM Eastern

LOCATION OF VACANCY

HANCOCK

Civil Service Type:

Classified-Exempt - This Position is Not Covered Under the DOP Merit System

• Description
• Benefits

Nature of Work

Under close supervision, performs entry-level Child Support Enforcement work. Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with child support laws, regulations and policies and the programs and services of the Bureau for Child Support Enforcement (BCSE). This position is entry-level with a training period where employees perform beginning level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and child support enforcement involvement. Under close supervision, acquires knowledge and abilities leading to the independent management of a caseload in child support enforcement services. This position requires monthly evaluation and progress monitoring by supervisory staff. Must acquire the knowledge and abilities to manage a caseload in the area of child support enforcement, become familiar with agency policy and state and federal laws, locate parents, assets and sources of income, calculate the child support formula. Research legal sources such as statutes, court opinions, rules and regulations, and complies case information by reviewing public documents, interviewing customers or gathering information from other agencies. Prepares case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues. Compose routine correspondence and maintain confidentiality information. This posting is for a Caseworker. This Position is located in Hancock County.

Click The APPLY Link To Apply Online.

Minimum Qualifications

Training: Bachelor's degree from an accredited college or university.

OR

Substitution: Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training

OR

Full-time or equivalent part-time paid experience:

in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney

OR

in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing

OR

as an Economic Service Worker or Family Support Specialist

OR

any combination thereof may substitute for the required training at a rate of one (1) year of experience for every thirty (30) semester hours of training.

AND

Special Requirement: May be required to have a valid driver's license and availability of a vehicle for continuous use.

Other Information

Probationary period is twelve (12) months.

To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience. One (1) year of full-time or equivalent part-time paid professional experience as a Child Support Specialist Trainee may substitute for the required training and experience.

State employment offers a variety of benefits. Click HERE to visit the Division of Personnels Benefits Page.

Employer West Virginia

Address 1900 Kanawha Blvd. East

Building 3 Suite 500

Charleston, West Virginia, 25305

Phone (304) 558-3950

Website http://personnel.wv.gov