Child Welfare Trainer/Content Developer- Durham, NC (Hybrid)

Job Details

• Job Title: Child Welfare Trainer/Content Developer

• Client Industry: Government Administration and Human Services

• Location: Durham, NC

• Duration: 4.5 Months (High potential for extension)

• Employment Type: Contract

• Work Arrangement: Hybrid (On-site attendance at the client facility is required for approximately 2-3 days per month. Additionally, up to 30% statewide travel is required, which may include some evening and weekend travel. Approved travel expenses are eligible for reimbursement)

• Interview Format: In-Person

• Support the training and implementation phases for new Child Welfare Information System (CWIS) modules.

• Analyze system functionality to design, develop, and deliver facilitator-led classroom learning and eLearning courses.

• Collaborate closely with Training Leads, Business and Agile Teams, Developers, and Subject Matter Experts to capture requirements.

• Design training course materials and maintain Adobe FrameMaker templates and scripts for adult learners.

• Provide creative and effective virtual and classroom training facilitation for employees administering child welfare programs.

• 3+ years of experience in curriculum design and developing instructional training materials for adult learners.

• 3+ years of experience understanding social services programs that drive efforts for state, regional, and county staff.

• 3+ years of experience participating in and preparing quality assurance checks for developed training materials.

• 3+ years of experience working alongside developers, SMEs, and technical support to ensure training material effectiveness.

• 3+ years of experience in business analysis and utilizing the MS Office Suite (Word, Excel, PowerPoint).

• 3+ years of experience using Learning Management System (LMS) technology, including Moodle, XML, and HTML.

• 3+ years of experience designing and delivering computer-based instructional training programs.

• 3+ years of experience utilizing software such as Adobe FrameMaker, Captivate, Camtasia, Photoshop, and Visio.

• 3+ years of experience building dynamic, interactive training materials leveraging interactions and simulations.

• 3+ years of experience creating interactive media presentations to enhance online educational experiences.

• 3+ years of experience leading training sessions across various formats (in-person, virtual, and webinars).

• 3+ years of experience evaluating student progress and advising on continued training participation.

• 3+ years of experience supplying feedback on learning methodology and curriculum to ensure program relevance and user comprehension.

• 3+ years of experience managing classroom facility preparation, course scheduling, and student registration.

• 3+ years of experience researching and evaluating case management software to translate technical functionality into effective learning modules.

• 2+ years of knowledge and experience working with state Medicaid programs.

• Ability to assist with fundamental application software and hardware support issues.

• Strong understanding of web technology and general internet concepts.

• Excellent written and oral communication skills to deal effectively with diverse groups.

Best Regards,