Children's Emergency Services Supervisor

State of Maine

Augusta, Maine

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JOB DETAILS

SALARY

$77,542.40–$103,064

SKILLS

Adoption, Child Protection/Welfare, Community and Social Services, Contract Negotiation, Customer Support/Service, Disciplinary Action, Emergency Management, Emergency Services, Federal Laws and Regulations, Legal, Licensing, Maintain Compliance, People Management, Performance Reviews, Procedure Development, Program Evaluation, Project Tracking, QoS (Quality of Service), Quality Metrics, Service Delivery, Social Work, State Laws and Regulations

LOCATION

Augusta, Maine

POSTED

1 day ago

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department of Health and Human Services (DHHS)

Child Protective Services Caseworker Supervisor

Opening Date: July 14, 2026

Closing Date: July 27, 2026

Job Class Code: 5078

Grade: 27 (Supervisory Svcs)

Salary: $77,542.40 - $103,064.00 per year*

*This is inclusive of a $7.50/hr. stipend. This position is eligible for an additional $1.00/hr. stipend for employees possessing a related Master's Degree.

Position Number: 02023-2727

Location: This position can be located in our Augusta or Lewiston offices.

This position's typical schedule would be Sunday, Monday, Thursday, and Friday 2PM to 10PM, Saturday 11AM to 7PM and standby (on call) hours from midnight to 8AM two to three times per week.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

-ANTICIPATED VACANCY-

Core Responsibilities:

As a Child Protective Services Casework Supervisor, you will plan, coordinate, direct, and monitor the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care assigned to your unit. You will assess and assign casework loads; and review, monitor and provide guidance to your staff concerning cases and service delivery. You will research and work with staff and peers to resolve critical situations and crisis situations, including decisions to seek removal of children. You will review and monitor cases and service delivery including family team meeting decisions and supervise subordinate staff including hiring, promotion and disciplinary actions regarding employees.

Your typical duties will include:

1. Planning, organizing, assigning, directing, and monitoring work activities of caseworkers and resource staff to ensure established quality service standards are maintained.

2. Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.

3. Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.

4. Conferring with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.

5. Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.

6. Coordinating activities between unit and service providers in order to effectively deliver social services to agency clients.

7. Authorizing service provision and client/caseworker expenditures.

8. Negotiating various contracts and agreements with service providers and others in order to ensure appropriate services are provided.

9. Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.

Minimum Qualifications:

To qualify, your background must include eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker* (LSW).

LICENSING/REGISTRATION/CERTIFICATION REQUIREMENTS: Licensed Social Worker (LSW).

*Special Note: An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.

Preference will be extended to candidates possessing the following skills/experience:

1. Recent experience in professional child welfare casework.

2. A thorough knowledge of and recent experience working with MACWIS/Katahdin.

3. Four years experience as a fully-licensed social worker.

Please submit a cover letter addressing your skills and/or prior experience in each of the three areas above.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedica

About the Company

State of Maine

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