Benefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
Job Summary
We are seeking a Chinese speaking Medical Biller to join our team! As a Medical Biller, you will be working closely with patients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from patients. You will also assist and follow-up inquiries to patients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone.
Responsibilities
- Assist clients with processing insurance claims through both private insurance and Medicaid/Medicare
- Note and process all necessary forms from the insurance
- Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures
- Work with doctor’s offices and hospitals to obtain charge information and billing details
- Enter all billing and payment information into the system properly and without errors
- Follow up with patients and payments, as needed
- Answer phones, assist patients with questions, take messages, and screen calls
- Maintains the highest level of confidentiality
Qualifications
- Strong customer service skills
- Must speaking Chinese and English
- Previous experience with medical coding or billing desired
- Previous EMR system, EPIC or MDland prefered
- Strong organization skills
- Excellent attention to detail