Circulation Supervisor

Circulation Supervisor

Salary

$57,241.08 - $85,861.88 Annually

Location

Foothills Branch Library, 19055 N. 57th Avenue, Glendale, AZ

Job Type

Full Time

Job Number

2026-04657

Department

Community Services

MUNIS- Org Description

Library

Opening Date

06/02/2026

Closing Date

6/16/2026 5:00 PM Arizona

Hours per Week

40

• Description
• Benefits
• Questions

Description

The Role:This is an entry-level supervisory position for paraprofessional staff responsible for performing a variety of technical and paraprofessional duties of a complex nature and supervising customer service staff.

The ideal candidate will have a minimum of an Associate Degree in Library Science or a related field and two years of professional library work experience.Salary:

This position is:

• FLSA non-exempt, and will earn overtime for any hours worked over 40 in a week.
• This position is a Grade 316 with an hourly salary between $27.5797 - $41.2798.

Note, this salary range is effective 6/27/2026.

Benefits:

The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment.

Below are some City of Glendale benefits resources for your review:

• 2025 - 2026 Benefits Guide
• City of Glendale Benefits Presentation
• City of Glendale's Benefits Page

Holiday, Vacation, and Sick Leave:

City of Glendale Regular status positions offer:

• 10.5 paid holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays

• Vacation leave accrues at:

• 5.33 hours per pay period (138 hours/17.25* days per year)

• Increases to 6.12 hours per pay period after 5 years

• Then caps out at 7.6 hours per pay period after 10 years of service

• Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year)

• Days per year estimates are based on an 8-hour work day

Retirement:This position participates in the Arizona State Retirement System (ASRS).

• Contribution is mandatory, and deducted every pay period
• The current contribution rate is 12.00%

Essential Functions

• Supervises Library Assistants, Public Service Assistants, Security, temporary staff and volunteer staff customer service staff.
• Assists with the recruitment of assigned staff under the direction of the Library Operations Senior Supervisor.
• Directs, supervises, motivates, and evaluates assigned staff under the direction of the Library Operations Senior Supervisor.
• Assists library customers by checking library materials in and out, issuing library cards, taking fees and payments for lost or damaged materials, updating library customer records, and placing holds.
• Balances receipts, balances and reconciles cash amounts; maintains and processes cash records according to established procedures.
• Provides information in person, by email, and on the telephone on policies, procedures, local and system wide services, programs and materials.
• Answers directional, informational, readers advisory, and basic reference questions.
• Uses library related computer application programs, personal computer application programs, and computer equipment on a daily basis.
• Provides basic instruction in the use and operation of library reference tools, on-line computer catalog, electronic databases (OCLC) and other library resources.
• May represent the Library and Community Services at outreach events within the community and schools.
• Assists in developing, implementing and revising policies and procedures; recommends and implements new techniques, programs and services.
• Researches and resolves patron complaints and problems regarding library materials and services.
• Evaluates damaged library materials for repair or replacement and authorizes adjustments.
• Prepares bibliographies, bulletin boards, displays, and exhibits.
• Represents the library at professional meetings and conferences to provide and obtain materials and services.
• May perform cataloging, report writing, collecting and reporting of statistical data, preparation of archival finding aids and outreach services, library tours and exhibits.
• Evaluates donated materials and determines disposition.
• Keeps current on new library materials and technologies.
• May open or close the public library building and work evenings or weekends as needed.
• Performs other related duties as assigned.

Minimum Qualifications/Special Requirements/Success Factors

Associate Degree in Library Science or a related field and two years of professional library work experience.

Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.

Knowledge of:

• Library policies, procedures, principles, functions, terminology and materials
• Books, authors and materials in functional area
• Methods of circulation, collection management principles and practices, and deselection procedures
• Basic supervisory practices
• Dewey Decimal System, Library of Congress subject headings,
• Multi-media equipment used in a library OCLC

Skill in:

• Use of personal computers and on-line computer automated library systems

Ability to:

• Lead effectively, train and develop staff
• Communicate effectively verbally and in writing
• Establish effective working relationships with City staff and the general public
• Handle sensitive customer situations, resolve problems, and maintain a high level of customer service
• Learn and use automated library systems and databases
• Follow detailed procedures such as standard library cataloguing and filing rules
• Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.

Special Requirements:

• May be required to work evening, weekends and holidays.

Success Factor Classification Level - Professional/Supervisory

To view the success factor definitions please click here.(If needed, click here to download PDF reader).

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Physical Requirements/Working Conditions

Work is performed in a functional area of the library with the employee expected to repetitively lift and move library books. Exposure to potentially hostile persons or situations.

Benefit information is outlined here: https://www.glendaleaz.gov/Your-Government/Connect/Departments/Human-Resources-Risk-Management/Benefits

01

Please select the option that best describes your education and experience as it relates to the Circulation Supervisor position with the City of Glendale.

• Associate Degree in Library Science or a related field and two years of professional library work experience.
• One year of college coursework in Library Science or related field and three years of professional library work experience.
• Four years of professional library work experience.
• None of the above.

02

Do you have Glendale Public Library experience?

• Yes
• No

03

How many years of previous library experience do you have?

• 5 or more years
• 3 to 5 years
• 1 to 3 years
• Less than a year
• No experience

04

How many years of experience do you have using Polaris or another Library Automated System (ILS)?

• 1 or more years
• Less than one year
• No experience

05

How many years experience do you have providing customer service in a public contact setting?

• No experience
• Less than 1 year
• 1 to 3 years
• More than 3 years

06

SUPERVISORY EXPERIENCE: How many years of supervisory experience do you have? (As a reminder, your answer MUST be reflected in the work experience section of the application.)

• No experience
• Less than 1 year
• Between 1 and 2 years
• Between 2 and 3 years
• Between 3 and 4 years
• Between 4 and 5 years
• Five or more years

07

CIRCULATION DESK/CUSTOMER SERVICE: How many years of experience do you have working a circulation desk? (As a reminder, your answer MUST be reflected in the work experience section of the application.)

• No experience
• Less than 1 year
• Between 1 and 2 years
• Between 2 and 3 years
• Between 3 and 4 years
• Between 4 and 5 years
• Five or more years

08

How many years of experience do you have using Microsoft Excel and Microsoft Word?

• 5 or more years
• 3 to 5 years
• 1 to 2 years
• Less than a year
• None

09

BILINGUAL: Are you bilingual? (As a reminder, your answer MUST be reflected in the Work Experience section of the application.)

• Yes, in Spanish
• Yes, in another language
• No

Required Question

Employer City of Glendale (AZ)

Address 5970 W Brown St

Glendale, Arizona, 85302

Phone 623-930-2270

Website http://www.glendaleaz.gov