Citrix Administrator

Request ID: 112296-1
Title: Citrix Administrator
Locations: Burlington, MA
Duration: 06+ Months
Pay Range: $50-$55/Hour on W2/C2C (All inclusive)

We are looking for an experienced Senior Citrix Administrator with strong expertise in Citrix Cloud (DaaS), Citrix Client (NetScaler), Citrix Virtual Apps & Desktops (CVAD), and Windows Infrastructure Administration. The ideal candidate will be responsible for administering, supporting, troubleshooting, and optimizing enterprise Citrix environments while ensuring high availability, security, and performance.

The candidate should have extensive hands-on experience with Citrix production support, infrastructure management, NetScaler administration, performance tuning, and automation using PowerShell.

Key Responsibilities

• Administer and support enterprise-scale Citrix Cloud (DaaS) environments.
• Manage and maintain Citrix Client (NetScaler), including Gateway, Load Balancing, SSL certificates, and authentication configurations.
• Configure and support Citrix Virtual Apps & Desktops (CVAD) environments.
• Administer and maintain StoreFront servers, Delivery Controllers, and Citrix infrastructure components.
• Monitor system performance and proactively identify and resolve infrastructure issues.
• Troubleshoot Citrix, NetScaler, authentication, and end-user connectivity issues in production environments.
• Manage user access, Active Directory integration, profile management, and Group Policy configurations.
• Perform patching, upgrades, migrations, and system maintenance activities.
• Develop and maintain automation scripts using PowerShell.
• Conduct incident troubleshooting, root cause analysis (RCA), and implement preventive measures.
• Collaborate with networking, security, cloud, and application teams to ensure seamless service delivery.
• Support disaster recovery, business continuity, and high-availability requirements.
• Maintain operational documentation, runbooks, and support procedures.

Required Skills & Qualifications

• 10+ years of experience in Citrix Administration and Infrastructure Support.
• Strong hands-on experience with:
  • Citrix Cloud (DaaS)
  • Citrix Client (NetScaler)
  • Citrix Virtual Apps & Desktops (CVAD)
  • Citrix StoreFront
  • Delivery Controllers
  • Citrix Gateway
• Experience managing:
  • Load Balancing
  • SSL Certificates
  • Authentication Policies
  • Secure Remote Access
• Strong Windows Server Administration experience.
• Experience with Active Directory and Group Policy (GPO).
• Strong troubleshooting and production support experience.
• Experience with performance monitoring, tuning, and optimization.
• PowerShell scripting and automation expertise.
• Understanding of ITIL processes, Incident Management, and Change Management.
• Excellent communication and stakeholder management skills.

Preferred Skills

• Client or Hyper-V Administration.
• Azure Virtual Desktop (AVD) exposure.
• Citrix Cloud migrations and upgrades.
• Enterprise Monitoring tools.
• Disaster Recovery and Business Continuity Planning.
• Security and Identity Management integrations (MFA, SAML, LDAP).

Must-Have Skills

• Citrix Cloud (DaaS)
• Citrix Client / NetScaler
• Citrix Virtual Apps & Desktops (CVAD)
• Citrix Gateway
• StoreFront
• Delivery Controllers
• Windows Server Administration
• Active Directory
• Group Policy (GPO)
• PowerShell
• Citrix Production Support