Position Summary:The successful Concessionaire is competent in serving food and beverages, provides prompt and consistent service at guest and service bars, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.Duties and Responsibilities:
Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system.Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices.Engage guests in friendly conversation while underway, volunteering information on sights, and suggesting items from beverage and concession men.Set up and break down concession stations - stock and restock station according to prescribed par specifications, clean stations thoroughly in accordance with standard operating procedures.Accurately charge guests for onboard purchases; enter order into the point-of-sale system, collect payment and return all change.Maintain the cleanliness and safety of all common areas and service stations.Be prepared to begin work at the scheduled time.Maintain uniform and personal grooming in compliance with appearance standards.
Other Duties and Responsibilities
Additional job duties as assigned.
Requirements & Qualifications:
High School Diploma (or GED or High School Equivalence Certificate) required.
At least one (1) year of previous bartending experience required.Energetic and enthusiastic personality essentialMust be able to effectively understand and convey written and verbal information to guests and coworkers.Must have comprehensive knowledge of beverage recipes.Basic computer skills are required.Must possess a service orientation - actively looking for ways to help others.Will work for extended periods of time without sitting.Required to lift heavy items such as liquor boxes and ice bins up and down stairs.Responsible for bar till; proper cash handling is required.Will be required to be available for work on all major holidays.Must meet state age requirements.
| Location | Washington, DC |