Civic Engagement Manager

Civic Engagement Manager

Salary

$79,112.00 - $130,534.00 Annually

Location

Gwinnett County, GA

Job Type

Full-Time Appointed

Job Number

26-03924

Department

Department of Community Services

Opening Date

07/08/2026

Closing Date

7/22/2026 11:59 PM Eastern

FLSA

Exempt

• Description
• Benefits
• Questions

Class Summary

Job Description

The Civic Engagement Manager leads the planning, coordination, budget oversight, and execution of Gwinnett Countys signature Civic Engagement programs, including Gwinnett 101, Citizens Academy, Gwinnett Youth Commission, and county-wide cultural and heritage celebrations. This position will be developing, implementing, and evaluating civic engagement strategies and initiatives that increase resident participation, expand inclusive outreach, and strengthen public trust and transparency in local government. The incumbent will also be serving as the primary liaison between Division Director, Board of Commissioners initiatives, and internal County departments, residents, and external community stakeholders, ensuring alignment, coordination, and advancement of county-wide civic engagement priorities.

Essential Duties

• Directly supervising program staff and providing strategic leadership, performance management, coaching, and operational direction to ensure high-quality delivery of civic education and community engagement initiatives
• Overseeing planning and execution of large-scale public programs and events serving diverse county residents
• Developing strategic outreach initiatives tied to the CESI mission to expand participation across diverse and historically underrepresented communities
• Building and maintaining partnerships with schools, nonprofits, civic organizations, faith-based groups, and community leaders
• Coordinating cross-departmental collaboration to support public engagement initiatives
• Monitoring program budgets, purchasing procedures, vendor payments, and compliance requirements
• Evaluating program outcomes and participation trends, identifying opportunities to expand and strengthen programming, and preparing performance reports and recommendations for leadership
• Ensuring compliance with County policies, procedures, and applicable regulations

Public Speaking Duties

• Representing Gwinnett County at community meetings, public forums, and civic events to present information and engage residents
• Facilitating civic education sessions, youth leadership programming, and community engagement outreach events
• Delivering presentations and program updates to County leadership, advisory groups, and community partners

Other Job Requirements/Information

• This job may require on-call rotation and emergency after hours, weekends, and/or holidays.

Grade

The grade for this position is 103. Salary will be dependent on education and experience.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• Bachelors degree in public administration, public policy, communications, education, social work, business management, business administration or a closely related field AND
• Three years of progressively responsible experience in community engagement, civic management, business administration or related fields, including two years experience as a manager
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.

Preferred Qualifications in addition to the above minimum qualifications

• Five years of progressively responsible experience in community engagement, civic programming, public sector outreach or closely related field, including a minimum of two years experience as a manager.

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, please click here.

Additional Information

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual's total compensation.

World-class community

More than a million residents make up Gwinnett's diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta's Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

Vision

Gwinnett is the preferred community where everyone thrives!

Mission

Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values

Integrity: We believe in being honest, building trust, and having strong moral principles.

Accountability: We believe in stewardship, transparency, and sustainability.

Equity: We believe in fairness and respect for all.

Inclusivity: We believe in engaging, embracing, and unifying our communities.

Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring Process

Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com.

Our Benefits program is designed to support every aspect of our employees' lives, from physical and emotional to social and financial.

Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.

On average, our employees' benefits are worth 48 percent of their base salary!

In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees' medical premium alone, the County contributes an average of 91 percent of the cost!

Health

• Medical plans for active and retired employees
• Dental and vision plans
• Prescription drug plan

Wellness

• Onsite Employee Wellness Center
• 24/7 Employee Assistance Program (EAP)
• Immunizations
• Wellness education and incentive programs
• Annual wellness fair

Family and Career

• Training and professional development opportunities
• Family planning benefits
• Four weeks of paid parental leave

Time

• Annual/Sick Leave
• 12 paid holidays per calendar year
• 1 paid floating holiday per calendar year

Money

• Flexible spending accounts for medical and dependent care
• Health Reimbursement Arrangement (HRA) available
• Health Savings Account (HSA) available
• Retirement and Savings Plans
• 401(a) Defined Contribution
• 457 (b) Deferred Compensation
• Longevity pay
• Tuition reimbursement
• Financial education programs

Protection

• Basic, optional, and dependent life insurance
• Short-term and long-term disability
• Critical illness and accident insurance
• Hospital indemnity insurance
• Identity theft protection

To learn more about the Benefits offered at Gwinnett County, click here.

01

Have you completed a degree in public administration, public policy, communications, education, social work, business management, business administration, or closely related field?

• Have not completed a degree in the specified fields of study
• Completed associate degree in the specified fields of study
• Completed bachelors degree in the specified fields of study
• Completed masters degree or higher in the specified fields of study

02

If you have a degree, please specify your degree and field of study. If not, type N/A.

03

How many years of experience do you have leading civic education, civic management or programming, community engagement, public sector outreach, or business administration programs?

• none
• less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 or more years

04

Describe your experience leading civic education, civic management or programming, community engagement, public sector outreach, or business administration programs. If none, type N/A.

05

How many years of experience do you have as a manager?

• None
• less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years of more

06

Describe your experience as a supervisor manager, including how many staff or volunteers you directly supervised and how you approached performance management and team development. If none, type N/A.

07

Provide an example of a large-scale public event, program, or initiative you planned and executed. What was your responsibility, and what was the outcome? If none, type N/A.

08

This position frequently requires frequent evening and weekend work in support of community programs and events. Are you able to meet this scheduling requirement?

• Yes
• No

09

Describe your experience working with diverse communities and stakeholder partners. If none, type N/A.

10

How have you expanded participation or outreach in your previous roles? If none, type N/A.

11

Do you have experience facilitating presentations, workshops, or community meetings?

• Yes
• No

Required Question

Employer Gwinnett County

Address 75 Langley Drive

Lawrenceville, Georgia, 30046

Phone 770.822.7915

770.822.7923

Website http://www.gwinnettcountyjobs.com