Claims Processing, Communication Skills, Customer Support/Service, Detail Oriented, Google Apps, Legal, Liens, Organizational Skills, Presentation/Verbal Skills, Systems Maintenance, Time Management, Writing Skills
LOCATION
Okland, CA
POSTED
29 days ago
Civil Process Specialist Okland, CA 100% Remote Long Term Contract
Description: Responsible for processing claims to customer funds received from third parties. Claims include garnishments, levies, liens and information subpoenas received from creditors and taxing authorities. Also responsible for processing 1099-K corrections for Block customers.
Job duties include:
Examine garnishments, levies, liens and information subpoenas to ensure accuracy, completeness and legal sufficiency.
Review account files to determine whether any customer accounts on ***’s platform are implicated.
Restrain and release funds held in accounts.
Prepare response documents and submit responses to third parties according to established timelines and legal requirements.
Communicate with customers, creditors, taxing authorities, attorneys and officers of the court.
Maintain tracking system and provide details supporting actions taken in the event of escalations.
Assist customers with making 1099-K tax form corrections
Requirements:
Strong time management skills
Excellent verbal and written communication skills
High level of reading comprehension
Strong organization skills
Attention to detail
Ability to work in a fast-paced environment
Proficient in Google docs & sheets
Experience with lien, levy or garnishment processing strongly encouraged
Experience with 1099-K tax form corrections a plus