Analysis Skills, Case Management, Customer Relations, Data Analysis, Data Collection, Legal, Legal Support Skills, Microsoft Office, Negotiation Skills, Regulations, Time Management
Purpose of Position/Summary:
Position works within the Indiana Civil Rights Commission (ICRC). Incumbent
investigates allegations of discriminatory practices pertaining to the Civil
Rights Act, gather and analyzes documents relevant to the charge via interview
and onsite investigations, prepares a written summary of the investigation, and
makes a recommendation as to whether or not there is probable cause to believe a
discriminatory act occurred.
Essential Duties/Responsibilities:
- Conduct interviews of complainants, respondents, witnesses via phone, office
interview, or onsite interview, using generally accepted investigative
interviewing principles.
- Analyze gathered information including interviews, comparative information and
statistical information.
- Prepare a concise written articulation of violations or non-violations in a
case analysis, including relevant facts, interviews, observations, and
conclusions gathered, using appropriate formatting as determined by supervisor.
- Carry a caseload where at no time the number of "aged" cases (180+ days)
exceeds 9% of an investigator's case load. Employment investigators must submit
a minimum of eight (8) cases per month.
- Maintain an update appropriate case file records, including paper files, and
online case management systems.
- Establish effective working relationships with coworkers, clients, and/or the
public by serving as a resource to educate and train others regarding Civil
Rights Laws and the work of the ICRC.
- Performs legal administrative support duties as required.
- Performs related duties as required.
Job Requirements:
- Must possess bachelor's degree
- Thorough knowledge of and ability to interpret and apply the Indiana Civil
Rights Law, Commission rules and regulations, and court decisions falling within
the area of Civil Rights.
- Specialized knowledge of the principles, practices, and the past and current
trends of the Civil Rights field on a state and national level.
- Ability to secure and analyze data and testimony relevant to all areas covered
by the Indiana Civil Rights Law, especially employment.
- Ability to conduct difficult and involved investigations and make
recommendations to the director regarding disposition.
- Ability to understand legal concepts and to relate prior decisions to specific
cases.
- Ability to maintain confidentiality.
-Working knowledge of computers and Microsoft Office 365.
Difficulty of Work:
Incumbent considers a wide variety of factors and variables in analyzing
conflicting aspects of civil rights complaints. Judgment is utilize din the
selection of appropriate laws, regulations, and court decisions in recommending
appropriate disposition of the charge. Work involves gathering and analyzing
data relating to charges alleging violation of the Indiana Civil Rights Law.
Responsibility:
Incumbent reviews each case assigned, applying standardized regulations and
procedures. Any deviation from these guidelines is referred to the supervisor
for a decision. Instructions are general in nature and anticipated, unusual
problems are discussed. Incumbent may make timely judgments as needed. Work is
reviewed for technical accuracy and adherence to instructions before findings
are sent to parties in a case.
Personal Work Relationships:
Incumbent works with departmental staff, attorneys, employers, educational
institutions, complainants, and witnesses in attempting to negotiate terms of
settlement of cases involving alleged violations of the Indiana Civil Rights
Law.A
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