Under occasional supervision, responsible for maintaining, processing, and resolving 1st and 3rd party Commercial Material Damage claims within defined authority. Assists in verifying policy limits, deductibles, locations, exclusions, and endorsements. Obtains information regarding each claim through various means and evaluates liability. Monitors claim status for potential exposure opportunities. Reviews coverage matters, analysis, and determinations.
-Responsible for the direct handling of RLI Transportation claims.
-Investigate, analyze, and handle new and reassigned 1st and 3rd party Commercial Transportation and Trucking Physical Damage claims for coverage, liability, damages, and reserves.
-Handles subrogation, arbitration, and salvage
-Manage appraisers, investigators, adjusters and experts as needed.
-Maintain claim files and ensure claims have full coverage, are properly documented, adjusted, and resolved.
-May work on special projects.
-Bachelor’s degree in business administration, insurance, or a related field.
-4+ years of claim handling experience is preferred within the commercial/transportation field.
-Experience in handling commercial trucking, bus and/or commercial auto claims is required. Moving and storage cargo experience is a plus.
-AIC or CPCU designation preferred.
-Proactive in initial investigation, claim handling and resolution.
-Superior communication skills to work effectively with insureds, underwriters and claimants.
-Proficient in coverage analysis/verification involving commercial transportation policies with knowledge of trucking policies as a plus.
-Excellent negotiation skills.
-Detail-oriented with good organizational skills.
-Self-motivated and task-oriented.
RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets. We provide peace of mind to the customers we serve by safeguarding their assets and helping them manage risk. We hire smart, ethical people, make them owners of the business and give them the freedom to succeed. These are the principles that drive our success, and they’re the reasons we have been successful for more than 50 years.
We believe in a different way of doing business and RLI is not what you’d expect from a typical insurance company. Our creative and collaborative workplace is cultivated by employee owners empowered to make good decisions for customers and the business.