Summary: As a Claims Advocate, you'll serve as a trusted partner to clients, guiding them through the claims process and collaborating with sales teams and insurance carriers to ensure efficient, successful claim resolutions. Full-time, on-site position, Monday through Friday | 8am - 4:30 | #LI-ONSITE Please note that this role may appear under a similar title on some of our recruiting platforms. Why Dimond Bros.? - Great Benefits Package
- Health, Dental, Vision, 401(k) matching, Paid time off, Life Insurance, Short-Term & Long-Term Insurance)
- Seasonal Half-Day Fridays
- Growth Opportunities
- Mission-Driven Work
- People-First Culture
Key Responsibilities - Determine appropriate coverage and open claims accordingly.
- Monitor claim activity through resolution and advocate for fair, timely outcomes.
- Respond promptly to client and internal claims inquiries.
- Manage high-priority claims and provide regular updates to clients and account teams.
- Maintain loss runs, open claim reviews, and accurate claim documentation.
- Communicate with carriers to resolve service issues and strengthen partnerships.
- Support renewals by providing claims data and reporting.
- Attend safety and loss control meetings and collaborate on client presentations.
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