CLAIMS ASSISTANT

Works with a team in support of 30 workers' comp and general liability adjusters and managers by entering new claims, answering the toll-free phone line, filing state reports, handling checks and performing other duties in support of the Risk Management (claims insurance) department.

Job Responsibility

• Originate claims in the claims management system, claims set up. (40%)
• Answer the Risk Management toll free phone line, return and transfer telephone calls to appropriate parties. Answer questions from claimants and providers. (30%)
• File state reports (First report of injuries {FROI's}), EDI. (15%)
• Approve all new vendors and make vendor address changes. (5%)
• Pick up and sort department checks three times per week. (5%)
• Communicate new claims to our TPA where appropriate. (2%)
• Run wage statements for adjusters. (1%)
• Sort, index and determine path for medical bills in question. (1%)
• Provide general support to adjusters for numerous functions. (1%)

Job Qualifications

• Ability to read and interpret data.
• Strong organizational skills and the ability to prioritize.
• Excellent phone call handling skills.
• Customer service oriented and works well in a team environment.
• Basic working knowledge of Microsoft office programs and ability to type 40 wpm.
• Excellent written and verbal communication skills.
• Ability to handle confrontational situations in a mature and professional manner.
• Minimal clerical experience.
• Knowledge of Workers' Comp and/or General Liability a plus.

Education/Experience

• High school graduate required. College degree preferred.

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.