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Claims Associate – Consumer

Iconma

Remote, MI(remote)

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JOB DETAILS
SKILLS
Adjudication, Analysis Skills, Brazilian Portuguese Language, Business Solutions, Claims Processing, Compensation and Benefits, Computer Skills, Credit Cards, Customer Support/Service, Financial Planning, Health Plan, High School Diploma, Licensing, Microsoft Office, Microsoft Product Family, Multilingual, Presentation/Verbal Skills, Program Planning, Team Player, Time Management, Writing Skills
LOCATION
Remote, MI(remote)
POSTED
6 days ago
Our client, is a Business Solutions company, is looking for a Claims Associate – Consumer for their Remote location.
 
Responsibilities:
  • Processes first party property claims based on basic coverage as defined by client-specific program.
  • Makes coverage determinations based on investigation/evaluation.
  • Adjudicates proper settlement or denials up to designated authority level.
  • Handles high volume of claims, phone calls and correspondence ensuring claim files are properly documented; meets quality and production goals; and meets customer guidelines and deadlines.
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
 
Requirements:
  • Must be Bilingual – Brazilian Portuguese
  • To process claims and determine benefits due pursuant to credit card or other financial program benefits plans; to make timely payments and adjustments for specified program claims; and to provide superior customer service.
  • One (1) year of general office experience or equivalent combination of education and experience required.
  • Claims industry experience preferred.
  • Must be Bilingual - Brazilian Portuguese
  • Knowledge of first party property and casualty claim adjudication as applicable to line of business
  • Good oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Good organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • High school diploma or GED required. Licenses as required or willingness/ability to move toward obtaining appropriate licensing as required.
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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