Job Summary: A Claims Coordinator manages the insurance claims process from start to finish. They submit claims, track progress with adjusters, keep accurate records, and update clients. They act as the main contact between the client and the insurance carrier. Full-time, on-site position, Monday through Friday | 8am - 4:30 | #LI-ONSITE Please note that this role may appear under a similar title on some of our recruiting platforms. Why Dimond Bros.? - Great Benefits Package
- Health, Dental, Vision, 401(k) matching, Paid time off, Life Insurance, Short-Term & Long-Term Insurance
- Seasonal Half-Day Fridays
- Growth Opportunities
- Mission-Driven Work
- People-First Culture
Key Responsibilities: - Submit claims accurately and on time
- Monitor and respond to claim-related emails
- Collect information needed for claims and assist adjusters
- Keep clients informed with updates and next steps
- Answer claim questions promptly
- Maintain detailed and accurate claim records
- Escalate complex or high-value claims to senior staff
- Help track and maintain loss run reports
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