Claims Director

Human Hire
  • White Plains, NY
  • Quick Apply
30+ days ago

Job Description


Director of Claims
White Plains, NY | $115,000–$130,000

We are seeking a results-driven Director of Claims to lead a high-performing Claims Operations team. This is an exciting opportunity to advance your career while managing claims processingdriving operational excellence, and developing and mentoring staff in a fast-paced, collaborative environment.

Why You’ll Love This Role
  • Competitive Compensation – $115,000–$130,000 depending on experience.
  • Comprehensive Benefits – Health, dental, vision, life insurance, long-term disability, 401K with employer contribution, defined benefit pension, PTO, holidays, and commuter benefits.
  • Career Growth & Leadership – As Director of Claims, lead a dynamic team, implement process improvements, and shape claims strategy.
  • Flexible Hybrid Schedule – 4 days onsite and 1 remote day for better work-life balance.
  • Professional Development – Gain exposure to complex claims, regulatory compliance, and industry best practices.

Director of Claims Key Responsibilities
  • Lead claims operations to meet turnaround, accuracy, and productivity goals.
  • Oversee disability, Paid Family Leave, critical illness/accident, medical, vision, dental, and flexible benefits claims.
  • Monitor workflows and ensure efficient processing of complex or high-dollar claims.
  • Track and report claims metrics, identify quality issues, and implement process improvements.
  • Coach, mentor, and manage union and non-union staff to achieve performance goals.
  • Ensure team maintains up-to-date knowledge of benefit plans, systems, and regulations.
  • Collaborate with leadership on claims strategy, compliance, and operational initiatives.

Director of Claims Qualifications
  • Bachelor’s degree in Business, Management, or related field (Associate degree considered)
  • NYS Accident & Health Adjuster License (or ability to obtain after hire)
  • Claims handling experience (health, disability, Paid Family Leave, or self-funded plans)
  • Management or supervisory experience
  • Strong knowledge of claims systems, regulatory compliance, and industry best practices
  • Excellent problem-solving, analytical, organizational, and communication skills

Apply Now
Submit your resume for a confidential conversation with a recruiter who will connect with you within 48 hours to discuss the Director of Claims opportunity.

Numbers & Facts

LocationWhite Plains, NY
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Skills

  • Analysis Skillsunmatched
  • Best Practicesunmatched
  • Claims Managementunmatched
  • Claims Processingunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Compensation and Benefitsunmatched
  • Identify Issuesunmatched
  • Leadershipunmatched
  • Mentoringunmatched
  • Operations Planningunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Quality Metricsunmatched
  • Regulationsunmatched
  • Regulatory Complianceunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched

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